EComposer Landing Page Builder , 3 339 recensioner
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I had an issue with my theme translations so I reached out to Maestro.
The told me the app added over 3000 lines of keys, this is why I could not change the theme texts anymore.
Reaching out to ecomposer to ask what i can do I received a link as answer, well, the problem was created by them, so i asked again.
2 days later without any permission!!! the removed the key setting.
Since then my online shop is messed up, and I have the translation key errors everywhere.
today they told me alls is fixed proudly referring to my other store, which did not have any problems.
the original problem is still there, this is going on for one week now.
The lack of awareness and concentration is disappointing.
Hi Nicole,
This is Maria - Customer Sucess Manager at EComposer.
First of all, I am deeply sorry for your experiences with EComposer currently.
I've investigated your issue and found the problem as well as a solution. Due to the volume of content of your pages, the "Sell in multiple languages" default option in Shopify caused a translation error. Anna from our team disabled it without consulting, causing incomplete republishing and persistent translation errors. We apologize for the oversight and are committed to rectifying the remaining issues promptly to ensure your platform operates seamlessly.
Please keep in touch, and we will help you sort everything out. I hope for your understanding and collaboration. Kindly check our follow up email and update us.
Best regards,
Maria