EComposer Landing Page Builder
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Recensioner (3 270)
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We installed this app over a year ago and never actively used it. Unbeknownst to us, it was interfering with our checkout process causing customers to be redirected to the homepage instead of completing their purchase. We only discovered the issue after months of lost conversions and confusion.
There were no warnings, no visible errors, and no indication that the app was still injecting code or affecting the storefront. This kind of silent interference is unacceptable.
If you’re a merchant, check your theme and test your checkout thoroughly in incognito mode as this was never a problem with our existing cookies. If you’re the developer, please build in better safeguards and clearer documentation about what your app does in the background.
Hi there,
I'm Anna from EComposer Team.
We have got your 1-star review for the app. We are truly sorry to hear about your experience and appreciate you taking the time to share this feedback.
However, we’d like to clarify that EComposer cannot interfere with the checkout process in any way. Due to Shopify’s strict platform restrictions, no third-party page builder app, including ours, has access or control over the checkout page or its behavior.
In your case, we also noticed that after installing the app, no pages were created or published through EComposer, which means our app didn’t inject any active content or code into your storefront. Once uninstalled, all EComposer assets are automatically removed as well.
It’s possible that another script, theme customization, or third-party app may have been responsible for the issue you experienced. If you’d like, we can help review your storefront setup to ensure everything is clean and running smoothly.
Again, we sincerely apologize for the confusion and inconvenience, and we truly value your feedback as it helps us improve communication and transparency.
Best Regards,
The EComposer Team
I've never had a worse experience with an app. While building a product detail section, rows were deleted with no apparent reason why, and the app doesn't have an UNDO function. HOURS wasted. DO NOT recommend.
Hi there,
I'm Anna from the EComposer App Support Team.
Thank you for your feedback, and we’re truly sorry to hear about your experience. We checked again and did not find any support request or chat from you, so unfortunately we didn’t have the chance to assist in time.
Regarding the issue, the app cannot delete rows on its own. In most cases, this happens when the user is focusing on a specific row or element and accidentally presses the Delete key on the keyboard. And in case something is removed by mistake, EComposer does provide Undo/Redo buttons on the top-right of the page editor, which allow you to instantly revert recent changes.
We truly want to understand what happened on your side. Could you please try reproducing the issue once more and share details with us? Our team is more than happy to investigate and help solve it completely.
Thank you again for your time, and we hope to support you better moving forward.
Best Regards,
Anna
Lädt nicht. Stürzt ständig ab.
Hi there,
Mia here from EComposer support team. I am so sorry to hear about your experience.
We noticed you mentioned that the app is crashing repeatedly. I’ve checked your account and tested multiple pages in both the editor and the live view, and everything appears to be working normally on our end.
Could you please give us a chance to look into this further? If you can share a screenshot or a short video of the issue, we’ll be able to investigate and help resolve it as quickly as possible.
Looking forward to hearing from you soon!
BE CAREFUL! The worst experience in my life, run away from this app, the pages are very slow, takes a lot of time to make it all ready, and the customer support VERY BAD
Hi there,
This is Anna from EComposer Team. I am really sorry to hear that you had such a frustrating experience.
We checked your case and saw that your page hasn’t been published yet, so we’d love to understand more about what made you feel the pages were slow. Could you please share a bit more detail about this?
Also, regarding your comment about support, our team did respond to your message about translation and shared the full instructions, but it seems the conversation may have stopped there. If anything in our reply was unclear or if you needed more help, please let us know so we can improve
Your feedback is extremely valuable, and we’d really appreciate another chance to assist you. Hope to hear from you soon!
Best regards,
Anna
EComposer Team
Creates a lot of bloat. Don't recommend it. Not a perfect page builder.
Hi there,
I'm Anna from EComposer Team. I hope you are doing well :)
Thank you for taking the time to share your thoughts. We’re truly sorry to hear that EComposer didn’t meet your expectations.
At EComposer, we always focus on the actual experience users have with our app, how easy it is to build pages, how stable everything runs, and how quickly our support team can help when something doesn’t feel right. Your feedback about the layout structure is very helpful, and we have shared it directly with our developer team.
To explain a bit more, our developer team has already built a newer Flexbox-based system (sent you the preview via our chat support). We haven’t released it widely yet because we want to make sure the update is safe and smooth for every store.
Even though the issues you reported earlier were resolved, we understand that your overall experience still wasn’t positive, and we truly appreciate you taking the time to tell us. If you’re open to it, we would be happy to review your store setup and find out what felt heavy or inconvenient on your side. Every bit of feedback helps us improve the app for all merchants.
Thank you again,
Anna - The EComposer Team
App Is not Working, Please check and resolve the issue. its showing "ecomposer.app refused to connect."
It is truly disappointing to see that this company has replaced human interaction with automated responses. When a human representative does respond, they simply send a link, leaving the customer to resolve the issue independently. The quality of your service has been steadily declining. Considering the price, it's also surprising that none of your themes include a header, while your competitors do offer this feature. I used to appreciate your service, but unfortunately, I can no longer recommend it. It’s time for me to move on to other, more affordable and comprehensive apps.
I kept reporting for this again and again. They have kept a watermark and I saw no code on my Shopify for the same and have also reported to support and the support didn't support me properly so I had to post this. Not trustworthy
It pains me to do this but unfortunately I have to revise my review as they basically cost me everything and my entire store is shot because of their actions.
Be aware that if you have to deactivate your store for any period of time, they will delete all of your templates and data after 30 days.
This is what happened to me and it resulted in my entire business going under. Templates gone that I spent hundreds of hours creating and perfecting and even writing custom code for. It's just not a professional way to manage a service if you're charging the amount you are per month.
I cannot recommend this app as they hold your data for ransom essentially and that's not fair to the user. This is not a good experience and it has cost me everything and a lot of wasted time and turmoil.
They also will only email you the warning of deleted data about 1 day before they delete it which is malicious.
Hi there,
This is Maria, Customer Support Manager at EComposer.
First of all, I would like to send you my deepest apologies for your experience with us.
About your pages created in EComposer, we will remove all data after 30days of uninstallation to ensure user data privacy. An email will be sent to the user right after uninstalling the app to notify them about data removal.
But in your case, you actually deactivated your store, and your pages were deleted from EComposer. We tried to restore everything for you, and I hope they are all good now. We will also update our logic to keep customer pages after the store is deactivated so that you can come back anytime.
I hope we have more chances to assist you better in the future. Thank you for still being with us.
Best regards,
Maria
I am dissatisfied with the eComposer app. From the moment it was installed, it completely disrupted the layout of our Shopify site by changing the default fonts, despite the settings being correctly configured in our theme. The font that is supposed to display for regular text is Lora, but Playfair Display appears instead. This issue is unacceptable for a professional online store.
The customer support tried to help, but it was useless.
I strongly discourage anyone from using this app if they want to maintain a functional and professional Shopify site. It is a waste of time and energy, and it negatively impacts the user experience for our customers (the typography imposed by the theme is not pleasant to the eye and drives potential customers away from our store). Very disappointed.
Hi there,
I am Maria Customer support manager from EComposer team. On behalf of the support team I sincerely apologize for the inconvenience you’ve experienced with the EComposer app. We understand how frustrating it must be to see your site’s layout disrupted, especially when it impacts the professional appearance of your online store.
Regarding the issue you mentioned: When importing a page if you select "Global typography, colors" option, it applies the styles across the entire site, which may have caused the changes to your fonts. You had better select the "Sections data" option when importing data.
We had reset the form settings for you and also send follow up email with more details to assist your case better. Kindly help me check it and allow to keep supporting you. I hope you give EComposer a second chance.
Thank you so much,
Best regards,
Maria