EComposer Landing Page Builder

EComposer Landing Page Builder

評價 (4,764)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年1月20日

EComposer has been a useful tool to build customized pages for our website. We had a technical issue with the app and the support was quick and Andy got everything working again right away! Thank you for creating such a user friendly app!

Coffee Crafters Green
美國
使用應用程式 11天
2023年10月10日

Works as it's supposed to, and the customer service is quick to answer any questions. The platform is easy to work with and creates pretty pages easily!

Rock Creek Soaps
美國
使用應用程式 11天
2022年10月31日

This app is better than Shogun I think. I have tried both and this one is far more versatile and has more options than what I have seen. It did have issues when I was trying it initially but the Customer service was always online to Australian Times and helped me out immediately. I am amazed at their service.

Dollars and Sense
澳洲
使用應用程式 11天
EComposer 已回覆 2022年10月31日

Thank you for your review and glad to hear you have great experience with customer support. Our pleasure to assist your growth. All the best!

2023年5月18日

Incredible app and even more incredible support! This app allows for so many different options, and Im only on the free version. Any time of day that I run into a problem or need some guidance, there is 24 hour support. I was having troubles with differences between desktop and mobile site viewing, and they took care of everything for me. I can't recommend this app enough and hope other people find it because it's honestly a game changer for my website and shop.

PopPastel
美國
使用應用程式 11天
2023年2月3日

Andy was amazing! So helpful and fast at sorting out the issues we had. Thank you for all you help! :)

Gigi & Olive
英國
使用應用程式 11天
2023年6月10日

Easy to use app and great customer service! As a newbie to the site, customer service was really helpful in addressing my questions.

Wunderkidd
美國
使用應用程式 11天
2023年10月24日

Sometimes customer support is offline and unavailable, but when they are available they are friendly and helpful. However, the app itself if often fickle and finicky. While support agents are helpful and professional too often there is a breakdown in communication or a misunderstanding of what is actually needed. Often the assistance provided results in undesired changes in my landing page design that require multiple attempts to correct what was incorrectly executed. This has caused lost time, many redos, and frustration on my end as the user of this app. I'd like to recommend it, but unsure that I would.

Suzette D. Harrison Books
美國
使用應用程式 11個月
EComposer 已回覆 2023年11月1日

Hi there,

This is Rainy, Customer Success Manager at EComposer. First of all, thank you so much for your review. And I am truly sorry for your past experience.

There are several things I would to clarify:
1. Customer support is not available sometimes. Actually we're aware of this delay response due to the thin resources of customer support at the time you connected us. And we are putting more people in that shift to ensure no more wait.
2. Misunderstanding your question: I did review this mistake (one CS agent sent you the wrong document while actually you asked for another thing) with the whole team and we will make sure to read it carefully before giving assistance.
3. Other issues like copy color code, adding date of birth field on contact form, etc. we've contacted you to guide the solution.

Kindly give us another chance to improve these. I hope you will have a better experience now.

If you need further assistance, freely free to contact us anytime.

Best,
Rainy

編輯時間:2023年6月29日

Very good service and quick resolution. Chat box support helped me through the whole process of installing the app. Olivia was very helpful. Thanks a lot.

My Store
美國
使用應用程式 11天
2023年9月24日

Great experience. Easy to use and a very very quick customer support if you face an issue. Any question get solved in less than 30 minutes

Testing payments
南韓
使用應用程式 11天
2023年2月7日

olivia is the best she really took care of everything i wanted and was very patient with all my inquiries

Vsnatched
美國
使用應用程式 11天