EComposer Landing Page Builder
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The app its self is pretty frustrating to use. Its not very intuitive, its more techy and takes alot of frustrating time to execute very simple things. It could be designed better.
Thank god for their amazing support though, small things i was able to get assistance with Eric was very helpful and made the tweeks i needed to complete my project.
Hi Shaundra,
This is Anna, Customer Success Manager at EComposer. I hope you're doing well.
First of all, I am truly sorry for your experience which I understand that does not meet your expectations. If possible, I hope you could take a few minutes to share us more about your feedback about the app so we can improve it and we will be very grateful to you.
Again, I am sorry for what happened. I hope for your kind understanding and giving us more space to get better.
Warm Regards,
Anna
It works great, they have many designs for different landing pages, have many blocks you can choose from to customize your page with. But the only part I didn't like was how slow it made my store. Mia was also a great help!
Hello there,
Thank you so much for taking the time to write a review. We are also sorry to hear that our app was not able to meet your expectations about speed.
Actually, website speed is affected by many things's we would love to check it further for you to find the cause of issue. Since EComposer is optimized for standard codes & implemented with lazy loading, we believe that it will not affect your site speed much.
We have sent you a follow-up email to assist you on this. Thank you for bringing this to our attention and waiting to hear from you!
Gratefully yours,
ECompser team
It has it's limitations in features and designs and some of the english text on buttons or 'out of stock' notifications isn't grammatically correct. You have to go through a lot of the automatic labels such as the 'sold out' labels as the English is wrong.
Pretty buggy overall. Templates will not apply to pages or apply to the wrong ones. It seems we're always having to fix ecomposer issues.
But, customer service is usually available and helpful. So, if something isn't working, they're there to help. But there is often something wrong.
Hello there,
Thank you so much for taking the time to write a review. We are also sorry to hear that our app was not able to meet your expectations.
We had double-checked the labels and haven't found the issues reported. We really need your help to make it clear where to correct the labels.
We have sent you a follow-up email to assist you on this. Thank you for bringing this to our attention and waiting to hear from you!
Gratefully yours,
ECompser team
i love this app but sometimes the pictures disappear on my site and i have to go into the app to reselect the photo and publish it again for the photos to appear on my site and its really annoying i wish i could get the photos to stay
Hi there,
This is Anna, Customer Success Manager at EComposer.
First of all, I am truly sorry for your experiences with our app. Regarding the photo disappearing, we've tried to reproduce it but cannot from our end. We need your help to check the issue further. It likely relates to your browser or device, so we hope for your cooperation.
We sent follow-up emails, kindly check it and let us continue to assist you using EComposer.
Best regards,
Anna