Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 1, 2022

In theory it should be a great app, because it lets you customise your store completely and has lots of great templates BUT it is so fiddly and time consuming not to mention the amount of times I have had to completely restart because it started doing its own thing. Also the scroll down bars are tiny and annoying. Yeh not for me if they fixed those things so it was easier then I'd go back to it but for right now it's a no

Broken Dolls Club
United Kingdom
Time spent using app: 11 days
EComposer replied December 1, 2022

Hello there,

Thank you so much for taking the time to write a review. We are sorry to hear that our app was not able to meet your expectations. Customer satisfaction is our number one priority and we’d like to speak to you more about this issue with you.

1. Because the app is very flexible so it contains a lot of options to be responsive in all circumstances. I would love to hear more about which step you stuck in. Our support agent is available 24/7 for help.

2. Also "the scroll-down bars are tiny and annoying" => I am not sure what device you used while opening the editor but an important note is the editor
works best on laptop/desktop. It's not possible to drag/drop elements using ipad/phone.

I appreciate to hear more feedback from you. From that we will be able to improve our product by quickly and efficiently resolving the issues that you faced.

Again thank you for bringing this to our attention and waiting to hear from you!

Gratefully yours,
ECompser team