Reviews (3,744)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use landing page creation and customization features, including a drag-and-drop editor and live preview. Many praise its performance, stability, and speed, as well as the prompt and knowledgeable 24/7 customer support. Additional features like page analytics and AI content generator are appreciated. Merchants report improved website aesthetics and efficiency, reducing the need for expensive custom themes or designers. The developers' commitment to continuous improvement and updates is also noted.

August 9, 2023

Overall the app and support team are great. As with any landing page builder there are quirks to using it. There is definitely a learning curve for figuring out where all of the settings are located. But compared to others I have used, it works more reliably overall.

There are still some annoyances, such as it being impossible to select certain elements by clicking inside of them due to their menu overlapping with the menu of other elements instead of displaying the element menu of the one I clicked. The workaround is to use the navigator view to find the element and select it to edit from that view. Not a huge deal and not atypical of drag and drop editors, but annoying nevertheless.

The more frustrating thing I ran into was being told that my landing page exceeded Shopify's built-in template limit AFTER building it and going to publish it, without any indication as to which components were making the landing page too large. I asked support and they suggested removing svgs. I did this and then I was able to publish the landing page. Great that the problem was solved in this case, but it was still quite frustrating having no idea what was making the page too large, and I jumped through many hoops ahead of support's suggestion such as deleting multiple sections and it still wasn't working. And I suspect I will run into this issue again in the future and they need to somehow show you which sections generate the most code to avoid this problem in the first place. Maybe they could show you a running estimate of how large the template file will be as you are building it or something along those lines.

I like the individual control over desktop, tablet, and mobile views, including showing and hiding individual elements or changing the specific padding or margins, animations, etc. for each version of the site.

Support is for the most part pretty responsive and goes out of their way to make the changes requested or show screen recordings describing what I need to do. This level of support is not typical and is much appreciated. However I did run into one issue where they assured me that the theme helper could not have affected the rest of my theme when it provably did. So be careful when you first enable the app and the accompanying theme helper. It broke our product pages on mobile. However, their team was willing to help debug this once I showed them it was in fact an issue. I was able to resolve it before they could though in this case.

All these caveats aside, the templates and elements look and work great, and they load fast. Support is responsive and helpful (Jennie is the best!). And the price is more reasonable than the competitors.

Nourishe
United States
22 days using the app
June 21, 2023

E-Composer could be the best page builder for Shopify, because it greatly simplifies page creation and lets you customize the rendering of a store, pages and posts, which is Shopify's big weakness.

Highly inspired by Elementor (Wordpress page builder), it lets you visually adjust a host of global points (colors, fonts, positioning, etc.) and details too. It's much more comfortable than anything else in the same price range, and it's enabled us from WP to get to grips with the look of our Shopify much more quickly than with the basic Shopify version, which is a real headache.

The support team is reactive and finds the solution in 75% of cases. For the remaining 25%, they usually ask you to submit a suggestion to the development team. It would be perfect if the dev team were better staffed, faster or more efficient. Unfortunately, they have to agree to take care of it first, then it takes weeks, and in the end it doesn't work as it should (ie focal point for pictures).

So there are a lot of very positive points, and a few shortcomings that need to be remedied quickly if E-composer is to become simply the best page builder for Shopify.

Shop Vola Guitar
Hong Kong SAR
3 months using the app
September 6, 2023

Many features, code compatibility, very good support team.

The app has a lot of features and a good compatibility with codes, so you can do almost anything with the app.
There's a few minors bugs but they make up for it with an amazing support that is really helpful.

Artixia
France
3 months using the app
February 15, 2024

Top Composer!

Trivanova GmbH - Triva.shop
Switzerland
10 months using the app
Edited January 23, 2024

The support is very quick and helpful, very friendly! Jimmy responded immediately. Thank you.

Annie van Walden
Germany
3 months using the app
September 19, 2023

I've been using the application for a short time. I had some initial problems, but I contacted support and they resolved them without problems. Mia helped me

Piripicchio Atelier 5 Terre
Italy
6 months using the app
July 31, 2023

Great customer support! The team is always ready to help every step of the way! I've had a great experience with Olivia, Mia and Jennie.

BOOP Bakery, Inc.
United States
9 months using the app
September 28, 2023

I would recommend it to anybody who is looking for a simple and easy tool to build designer websites and landing pages for their e-commerce store. They support is also very nice and helpful I face two problems and both of them were resolved with their help.

Boldnbalance ™-Official Site
India
About 1 month using the app
July 20, 2023

It has great designs, it really helps you build a good store, its kinda difficult to use at first but its great

thelittlescale
Mexico
About 1 month using the app
November 14, 2023

Great website builder and very helpful customer service! Would definitely recommend.

Gold Christmas
Australia
About 2 months using the app