EcomRise: Upsell & Bundles
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I had an exceptional experience with Mie Tran from the Ecomrise app support team. Her expertise and dedication were instrumental in helping me navigate the Ecomrise app. Mie provided prompt assistance, clear guidance, and went above and beyond to address my needs. I truly appreciate her support and highly recommend her for anyone seeking help with Ecomrise
Jade was amazing and super fast. Resolved inquiry within minutes thank you! Totally recommend app and team
Superbe application! L'utilisation est très simple et intuitive. On peut facilement traduire si l'on tient une boutique multilingues. De plus le support client est actif et très agréable ! Je recommande cette application!
nice app with clean design and many features, eric was also great help
A great app, costumer service online 24/7.
As ecomposer i recommend this app to use for bundles, discounts and to help having more sales.
Thanks also for the great support of Lily
Great app with excellent customization options!
Great app for bundling and increasing AOV. Support is great, and they are always available to help. Andy and Aanna from the support team have been a great help to us if we come across any issues with the app. Overall, it's a great app, and the pricing is amazing as well.
Very fast support. Anna helped and I was able to get my store up and running
Features are awesome but limits could have been more and great customer support from Susan
DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users.
A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!
Hi there,
This is Maria - EcomRise Customer Success Manager.
I am truly sorry for your experiences with the app.
I understand that you expect a smoother experience, and totally relate to your frustration. We improved the app as soon as we received your feedback. And I really hope we have a second chance to serve you.
Could you please check our follow up email in which we discuss in details how we can make it up for you and make sure you get priority support in from now on.
I hope to hear back from you soon!
Best regards,
Maria