EcomRise: Upsell & Bundles
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Very easy and efficient! Annie helped so much and she made sure that everything runs smoothly for my website.
DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users.
A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!
Hi there,
This is Maria - EcomRise Customer Success Manager.
I am truly sorry for your experiences with the app.
I understand that you expect a smoother experience, and totally relate to your frustration. We improved the app as soon as we received your feedback. And I really hope we have a second chance to serve you.
Could you please check our follow up email in which we discuss in details how we can make it up for you and make sure you get priority support in from now on.
I hope to hear back from you soon!
Best regards,
Maria
Perfect team helper Thank You Caroline
Features are awesome but limits could have been more and great customer support from Susan
Excellent Support!!!
I like this app, and the customer service is top-notch. Thanks to Andy for his help :)
100% satisfied with the helpful service and EcomRise. Great functionality and easy to create compelling offers. A lot of cool features and I am excited to see how my site benefits. Elise was also very good at helping me get set up! Thanks!
So, great, like always! Thanks.
Superbe application. Susan a su me conseiller rapidement, elle a été très efficace, je recommande.
Great, Fast & Sufficient customer support received from Susan.
Thank you so much for making it super easy to use your app.