EcomRise: Upsell & Bundles

EcomRise: Upsell & Bundles

리뷰 (262)

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2024년 10월 10일

I had an exceptional experience with Mie Tran from the Ecomrise app support team. Her expertise and dedication were instrumental in helping me navigate the Ecomrise app. Mie provided prompt assistance, clear guidance, and went above and beyond to address my needs. I truly appreciate her support and highly recommend her for anyone seeking help with Ecomrise

themiraclebrands.com
미국
앱 사용 기간 27일
2024년 9월 12일

Jade was amazing and super fast. Resolved inquiry within minutes thank you! Totally recommend app and team

AMOROUSDRESS
미국
앱 사용 기간 6개월
2024년 11월 14일

Superbe application! L'utilisation est très simple et intuitive. On peut facilement traduire si l'on tient une boutique multilingues. De plus le support client est actif et très agréable ! Je recommande cette application!

MyPetLocation
스위스
앱 사용 기간 5개월
2024년 9월 21일

nice app with clean design and many features, eric was also great help

Zealution
미국
앱 사용 기간 24일
2024년 11월 3일

A great app, costumer service online 24/7.
As ecomposer i recommend this app to use for bundles, discounts and to help having more sales.
Thanks also for the great support of Lily

LuxusTrend
포르투갈
앱 사용 기간 17일
2024년 9월 18일

Great app with excellent customization options!

Nivia Sports
인도
앱 사용 기간 6개월
2024년 10월 26일

Great app for bundling and increasing AOV. Support is great, and they are always available to help. Andy and Aanna from the support team have been a great help to us if we come across any issues with the app. Overall, it's a great app, and the pricing is amazing as well.

Fine Foams
오스트레일리아
앱 사용 기간 12일
2024년 10월 29일

Very fast support. Anna helped and I was able to get my store up and running

Nexius Prime
캐나다
앱 사용 기간 21일
2024년 8월 23일

Features are awesome but limits could have been more and great customer support from Susan

CLOTHiQ
인도
앱 사용 기간 3개월
2024년 9월 7일

DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users.

A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!

Nad Foods
말레이시아
앱 사용 기간 20일
답글 EcomRise개 2024년 9월 10일

Hi there,

This is Maria - EcomRise Customer Success Manager.
I am truly sorry for your experiences with the app.

I understand that you expect a smoother experience, and totally relate to your frustration. We improved the app as soon as we received your feedback. And I really hope we have a second chance to serve you.

Could you please check our follow up email in which we discuss in details how we can make it up for you and make sure you get priority support in from now on.

I hope to hear back from you soon!

Best regards,
Maria