EcomRise: Upsell & Bundles

EcomRise: Upsell & Bundles

评论 (272)

整体评分
5
每个评分等级的数量
  • 100% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年9月7日

DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users.

A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!

Nad Foods
马来西亚
20天 人在使用应用
EcomRise已回复 2024年9月10日

Hi there,

This is Maria - EcomRise Customer Success Manager.
I am truly sorry for your experiences with the app.

I understand that you expect a smoother experience, and totally relate to your frustration. We improved the app as soon as we received your feedback. And I really hope we have a second chance to serve you.

Could you please check our follow up email in which we discuss in details how we can make it up for you and make sure you get priority support in from now on.

I hope to hear back from you soon!

Best regards,
Maria