EcoReturns ‑ AI for Returns

Good Support, Good Application, easy to use Portal.

Good application, user friendly interface. Makes returns and exchanges hassle free! Customer support also helpful.

Easy Integration with cashfree, great automations that reduced my workload and very helpful customer support team

Best App For Exchange And Returns

Great Product and Great Service by Amit

Good service

Excellent service

Thank you for providing Seamless Integration support. It was a Nice experience and it exceeded my expectation as the customer representative was very helpful and gave detailed explanation of the product and services . Very Easy to use software and super fast automation.

Clear & simple app. You have to plan some time to get used to it, but the support is quick & reliable. I can recommend the App

Ecoreturn flawlessly handled our return managment system with automation, they executed the return with precision and ensured all aspects of return were managed smoothly.highly recommended for their outstanding work in return automation.

So happy that I chose EcoReturns! Amit and Saurav were very helpful! Super easy automation features!

Easy to use and this is must have app on shopify store. Support team is nice and solve issues quickly.

Wow!. the app really works well.
We would like to share our experience regarding the product service we received for this app. Initially, we held the notion that this app would not cater to our needs, but our perspective underwent a remarkable transformation when Nitin from customer service booked a meeting with one of the developer, his name is Amit. He explained in details all the features of this app. He was extremely helpful and accommodating in getting us to setup and test one order successfully on eco Return platform. Thanks to Nitin, Amit and Saurabh :)
Highly recommended.

This guys are supportive throughout the onboarding sessions, really very helpful, giving good options for return process.

We did a proper RPF process where we benchmarked different return systems. EcoReturn did win the process.

We spent a lot of time to test the system and to my surprise we discovered many bugs we raised to the team. It look quite some time to get it fixed. I was surprised that other customers had not raised these issues previously.

After we paid the suscription, we had some other issues and did not immediately set-up the system. A few weeks later when we wanted to set-up the system, the licence was not active any more. I was even more surprised, that i had to show proof that i paid the license.

Now, it already over one months that Saurav and other team members have not activated the suscription. I send them daily reminders. But nothing is happening.

Also, they promised to integration with ODOO and set up a new logistic partner. I guess these are empty promises.

very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers
he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.

This app is really good for returns and refunds, especially the store credit function. The support staff is really great, helpful and resolves all the queries in a go.

The app is easy to use and the team at ecoreturns was great with onboarding and answering all my questions!

good support and useful features. onboarding process very easy and automation feature is also good

Perfect app to manage your returns easy to use 100% full proof working app with inbuit shipping integration for reverse pickup . No one in the market is providing this till date . go for it you won't regret . I have just setup the app once and rest all the work is done by automation . 24hrs support you can call them any time they are happy to help . Amit from ecoreturns is my account manager and he is available when ever we need them .

Ecoreturns has been a really great help for my Shopify store. I have a clothing Shopify store and I have integrated different apps to it so as to manage the returns and exchanges but it has not been really functional and effective. Using ecoreturns has really been a great turn around for me and I recommend it to both the new and existing stores on Shopify. I really love ecoreturns.

Eco returns have been a great help for my Shopify store and I would highly recommend it to anyone having issues with their returns and refunds on Shopify. They keep adding new features as per merchant requirements which is great! Also, their customer support team is very responsive.

Wow, I really love the app. I have been using shopify for a while, and although this is not my first shopify store, I have other stores where the returns and refunds have been a bit problematic. Despite my initial skepticism, I started using Ecoreturns and was happy with the results. Even more astonishing is that they help to reduce returns through various AI-based features. Though I had a few setup issues, there customer support was excellent, Easy to install. Appreciate Ecoreturns and it's team. Highly Recommended!!

This is my first time in an e-commerce business and using this app of setting up the return and refund. Their customer service is stellar - fast, thorough, and detailed service. I had a one-on-one virtual meeting with EcoReturns' rep to guide me a step-by-step how to set up the return. In addition, I did a couple test runs with them to see how it actually works with Shopify. I learn a lot within one hour and a half. Can you believe that they spent time with me to explain everything for an hour and a half. I feel grateful how they care about their potential customers. They answered me every detailed question. For someone who is really new in the e-commerce business like myself and how the logistics works, I highly recommend this app. Besides the amazing customer service, the app is user-friendly. Most importantly, they offer a free plan which is way sufficient and effective for small businesses. I am happy to found this app and incorporate it into my Shopify shop. Special thank to Saurav Pramanik from EcorReturns who patiently helped me through all the process.

The customer service is great, they couldn't do enough for me when I had some issues with the app. quick responses and the issue was resolved quickly.

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

Really helpful to scale my business, great customer support, also helpful to find out the tiny reasons of customer returns and their satisfaction.

This app is very helpful to manage my returns. I really like how it makes everything easy to track my returns.
It would be nice if it'll come up with more upgrades

We use this app to manage our returns products, and it was very helpful to manage our data and made our work very easy.

This app is amazing! But App is simply fantastic! Could not ask more! Thank you EcoReturns for your support and app!

Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.

Really good app. It's allowed us to scale and is definitely the best option currently available on Shopify app store.

This is the best free returns solution. Has functionality not even paid apps have and customer support is awesome