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Saurav was extremely helpful and accommodating in getting us set up to test the Eco Returns platform.
Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.
Eco returns have been a great help for my Shopify store and I would highly recommend it to anyone having issues with their returns and refunds on Shopify. They keep adding new features as per merchant requirements which is great! Also, their customer support team is very responsive.
This app is amazing! After installing the app I contacted the support team and they truly went above and beyond assisting me during the setup and by following up afterwards. Highly recommended!
very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers
he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.
Thank you for your kind words and recommendation. We're delighted to have been able to assist you with automating returns and refunds. If you ever have more questions or need further assistance, please don't hesitate to reach out. Cheers to smoother operations and success for your brand! :)
Best & fast service. Most important is very quick and fast response from customer support team & amazing app with all integration.
Perfect app to manage your returns easy to use 100% full proof working app with inbuit shipping integration for reverse pickup . No one in the market is providing this till date . go for it you won't regret . I have just setup the app once and rest all the work is done by automation . 24hrs support you can call them any time they are happy to help . Amit from ecoreturns is my account manager and he is available when ever we need them .
Thank you for the fantastic review! We're thrilled to hear that our app has made managing returns easy and efficient for you. Our inbuilt shipping integration and 24/7 support are designed to provide a seamless experience. We appreciate your support and look forward to serving you further.
good support and useful features. onboarding process very easy and automation feature is also good
Team is very supportive. It is good with automation . Features are upgraded quite frequently which adds value
This company has the best customer service out of any app that I have installed in the last 4 years. My contact in ECOReturns was Surav, he is an impeccable customer service agent, he trained us how to use the app effectively, he knows shopify and ECOReturns app inside and out, he answered all our questions plus more. Words cannot express the massive help he has been in using this app. The customer service has been fast effective and efficient. The app is brilliant it pretty much does everything you can possibly imagine a returns app should do, value for money for sure. Once you have the full training it is really easy to use. I highly recommend this app and a full 5stars to the customer service me and my business partner received.