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The overall experience has been great with Eco Return along with its user experience
Also few times connected with Ankit also and he has been always helpful and cleared all our doubts and came up with solutions
Really appreciate this! Glad the experience has been smooth, and Ankit will be happy to hear his name here - sorting out doubts and finding solutions is exactly what he's there for. Thanks for being with us over the past year, and reach out anytime.
Best client support!
Ankit helped me a lot—he was quick to respond and extremely efficient.
Best return management app ever! Better than return prime for sure.
Thank you! Ankit will be glad to hear this. Great to have you on board - reach out anytime you need us.
Ecoreturns has improved a lot since we started using it about 2 years ago. There's more automations, more streamlined, customer service is MUCH better. Would recommend!
We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!
Using Ecoreturns for the past 3 months and it has definitely made it a lot easier for us to process exchange and return requests and the support team has been very responsive and quick to resolve any issues or customisations required. Highly recommend.
We’ve been using EcoReturns to manage our returns, and it’s been a game-changer. The platform has made our return process faster, more transparent, and incredibly efficient. Their support team is prompt and always ready to help — overall, a great partner for scaling post-purchase experience. Special mention to Saurav and Vivek!
EcoReturns has made our returns and exchanges almost fully automated - saving tons of manual work! The support team is super responsive and always resolves queries quickly.
Setup was incredibly easy - onboarding took less than a day! The platform is packed with useful features that make managing returns effortless and efficient. Great value for any growing Shopify brand.
Great app! We’ve been using EcoReturns for the past 4 months to manage returns and exchanges, and the process has become significantly smoother and more efficient. The customer support team is also incredibly friendly and helpful. Highly recommended!
Worst approach to customers I've ever experienced. I spent months integrating EcoReturns into our carrier; they always promised everything, but it never happened. Additionally, their support is not responding to messages in their own chat!
We are sorry that you had trouble with EcoReturns.
As you know that we did a free logistics integration for you. You wanted a functionality that was not offered by the logistics provider, hence we couldn't help you with that functionality.
If you would like further support, please do not hesitate to contact us at care@saara.io, and we will do our best to support you.
Thank you for trying EcoReturns. Wish you all the best.