Avaliações (127)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
1 de janeiro de 2024

Using Eco Returns for more than 6months now and i must tell you all our returns & exchanges process are working on full Automation. The team has also always been very helpful and available when ever we needed them.
Special Thanks to Amit , vivek & Puneeth for Giving best support.

Italian Colony
Índia
4 meses usando a aplicação
Editado a 21 de abril de 2025

Mesmerize India
Índia
Quase 2 anos usando a aplicação
5 de setembro de 2025

untld.in
Índia
9 meses usando a aplicação
20 de setembro de 2024

Main Character
Índia
7 meses usando a aplicação
19 de fevereiro de 2025

Espanshe
Índia
4 meses usando a aplicação
20 de agosto de 2025

SheAura
Índia
Aproximadamente 1 mês usando a aplicação
16 de janeiro de 2024

GulaboSitabo
Índia
7 dias usando a aplicação
Editado a 16 de setembro de 2025

We’ve been using EcoReturns for the last 4 months, and it has been a great experience. The automation saves us a lot of manual effort, and the integrations with Shopify and our tools work seamlessly. Setup was smooth, and everything has been running reliably since then. Highly recommended!

Kanh Luxury Clothing
Índia
5 meses usando a aplicação
4 de abril de 2025

Very nice application. Really helpful for managing exchanging and returns

ClickNGreet
Índia
19 minutos usando a aplicação
27 de fevereiro de 2025

Good Support, Good Application, easy to use Portal.

Komli
Índia
18 minutos usando a aplicação
24 de fevereiro de 2025

Good application good support, its very important for us to place return and exchange orders

Golden Girls Fashions
Índia
31 minutos usando a aplicação
19 de fevereiro de 2025

Good application, user friendly interface. Makes returns and exchanges hassle free! Customer support also helpful.

Kiaraforher
Índia
2 meses usando a aplicação
22 de janeiro de 2025

"I’ve been using the Ecoreturn Return Management App for a few months now, and I am beyond impressed! The app is incredibly user-friendly and efficient, making the return process seamless and hassle-free. Whether it's processing returns, tracking statuses, or managing exchanges, everything is well-organized and easy to navigate.

What stands out most is the app's ability to simplify complex return workflows while maintaining excellent customer support. It has saved me a lot of time, and I no longer have to worry about mistakes or delays with returns.

I highly recommend Ecoreturn to anyone looking for a reliable and effective solution to manage returns and improve customer experience. It’s definitely a game-changer!"

Burning Bones
Índia
Aproximadamente 1 mês usando a aplicação
20 de setembro de 2024

Bad and Boujee
Índia
6 meses usando a aplicação
29 de julho de 2024

Easy Integration with cashfree, great automations that reduced my workload and very helpful customer support team

Fashion Zest
Índia
Aproximadamente 1 mês usando a aplicação
26 de julho de 2024

Best App For Exchange And Returns

KDN Fashion
Índia
2 dias usando a aplicação
19 de julho de 2024

good supportive team and help us to integrate with all APIs.

ASAAA
Índia
20 minutos usando a aplicação
12 de julho de 2024

Great Product and Great Service by Amit

NinetySix
Índia
13 minutos usando a aplicação
5 de julho de 2024

AMAZING....APP BEST IN THE INDUSTRY FOR AUTOMATION AND SEAMLESS PROCESS FOR YOUR ECOMMERCE BRAND .

Drip Run
Índia
Aproximadamente 1 hora usando a aplicação
5 de julho de 2024

Ecoreturns have helped us in all way possible and its the best tool for exchange and return, Highly recommended.

KAIN
Índia
29 dias usando a aplicação
1 de julho de 2024

Good service

Aire
Índia
Aproximadamente 5 horas usando a aplicação
1 de julho de 2024

Excellent service

UVA Fashion
Índia
2 dias usando a aplicação
26 de junho de 2024

Great App, amazing support and service!
Best integration for reverse pickups and seamless automation!

POSE
Índia
13 dias usando a aplicação
13 de dezembro de 2023

good support from the staff, good application features

SUXXUS INTERNATIONAL PRIVATE LIMITED
Índia
26 dias usando a aplicação
30 de outubro de 2023

Thank you for providing Seamless Integration support. It was a Nice experience and it exceeded my expectation as the customer representative was very helpful and gave detailed explanation of the product and services . Very Easy to use software and super fast automation.

Poppcloset
Índia
Aproximadamente 5 horas usando a aplicação
26 de outubro de 2023

Clear & simple app. You have to plan some time to get used to it, but the support is quick & reliable. I can recommend the App

Pfoten Store
Alemanha
Aproximadamente 1 mês usando a aplicação
21 de outubro de 2023

Support team is great, always there at anytime to resolve issues....thank you :-)

Automation is fast & system is user friendly.

Spaces Drapestory
Índia
Aproximadamente 1 mês usando a aplicação
20 de outubro de 2023

Ecoreturn flawlessly handled our return managment system with automation, they executed the return with precision and ensured all aspects of return were managed smoothly.highly recommended for their outstanding work in return automation.

HAPPY KHAJANA
Índia
Aproximadamente 5 horas usando a aplicação
27 de setembro de 2023

The best app for managing returns and exchanges with complete automation and super easy to use. The support is also very good.

Ligroz
Índia
29 dias usando a aplicação
6 de setembro de 2023

So happy that I chose EcoReturns! Amit and Saurav were very helpful! Super easy automation features!

Nashville TN Marketplace
Estados Unidos
Aproximadamente 15 horas usando a aplicação
22 de agosto de 2023

a great team and app to help reduce the return at your website, all necessary integration of different carriers are available, very easy to use. Highly recommended.

Ayesha Accessories
Índia
Aproximadamente 6 horas usando a aplicação
2 de agosto de 2023

Easy to use and this is must have app on shopify store. Support team is nice and solve issues quickly.

TRZ Mart
Índia
1 dia usando a aplicação
18 de julho de 2023

good support and good services
Easy-to-use app with automation and good features and good functionality

FLAMBOYANTTREND
Índia
10 dias usando a aplicação
3 de julho de 2023

This guys are supportive throughout the onboarding sessions, really very helpful, giving good options for return process.

Insthah
Índia
Aproximadamente 1 mês usando a aplicação
5 de junho de 2023

We did a proper RPF process where we benchmarked different return systems. EcoReturn did win the process.

We spent a lot of time to test the system and to my surprise we discovered many bugs we raised to the team. It look quite some time to get it fixed. I was surprised that other customers had not raised these issues previously.

After we paid the suscription, we had some other issues and did not immediately set-up the system. A few weeks later when we wanted to set-up the system, the licence was not active any more. I was even more surprised, that i had to show proof that i paid the license.

Now, it already over one months that Saurav and other team members have not activated the suscription. I send them daily reminders. But nothing is happening.

Also, they promised to integration with ODOO and set up a new logistic partner. I guess these are empty promises.

Baabuk USA
Suíça
3 meses usando a aplicação
12 de maio de 2023

This app is really good for returns and refunds, especially the store credit function. The support staff is really great, helpful and resolves all the queries in a go.

HiFiNage
Índia
11 meses usando a aplicação
11 de maio de 2023

The app is easy to use and the team at ecoreturns was great with onboarding and answering all my questions!

Rise Mercantile
Estados Unidos
3 dias usando a aplicação
28 de abril de 2023

good support and useful features. onboarding process very easy and automation feature is also good

Slenor
Índia
2 meses usando a aplicação
26 de abril de 2023

Process was very easy to understand and extremely helpful with setting up Returns/Exchange policies. The process did not take long either. Amit was very helpful and patient with the process of onboarding.

DesignedByGrae
Canadá
4 dias usando a aplicação
6 de abril de 2023

Perfect app to manage your returns easy to use 100% full proof working app with inbuit shipping integration for reverse pickup . No one in the market is providing this till date . go for it you won't regret . I have just setup the app once and rest all the work is done by automation . 24hrs support you can call them any time they are happy to help . Amit from ecoreturns is my account manager and he is available when ever we need them .

Hemsters
Índia
Aproximadamente 1 mês usando a aplicação
Questão respondida por Saara Inc 12 de setembro de 2023

Thank you for the fantastic review! We're thrilled to hear that our app has made managing returns easy and efficient for you. Our inbuilt shipping integration and 24/7 support are designed to provide a seamless experience. We appreciate your support and look forward to serving you further.

9 de março de 2023

Great app easy and smooth to use. Good customer service and support. Been using it since 2 months now. Recommend it.

A Vintage Affair
Índia
Aproximadamente 2 meses usando a aplicação
Editado a 24 de fevereiro de 2023

Thank you so much EcoReturns team for your care and the most wonderful service. you are really a professional team, They do training for the App step by step, while providing advice and giving recommendations. I highly recommend using the App, as it is very easy and simple to use .

Cocktaiil
Emirados Árabes Unidos
Aproximadamente 1 mês usando a aplicação
20 de setembro de 2022

Ecoreturns has been a really great help for my Shopify store. I have a clothing Shopify store and I have integrated different apps to it so as to manage the returns and exchanges but it has not been really functional and effective. Using ecoreturns has really been a great turn around for me and I recommend it to both the new and existing stores on Shopify. I really love ecoreturns.

snezv
Estados Unidos
9 minutos usando a aplicação
Questão respondida por Saara Inc 12 de setembro de 2023

We're thrilled to hear that EcoReturns has made a positive impact on your Shopify store's returns and exchanges management. Thank you for choosing us to help streamline your processes. Your feedback is greatly appreciated, and we love having you as a satisfied user of EcoReturns!

19 de setembro de 2022

Wow, the app really works well, I have a Shopify store where I am selling print on demand products and I have been really having problems with my returns and exchange. All thanks to EcoReturns. Highly recommended

Lumina Fit Tv
Canadá
8 minutos usando a aplicação
14 de setembro de 2022

Eco returns have been a great help for my Shopify store and I would highly recommend it to anyone having issues with their returns and refunds on Shopify. They keep adding new features as per merchant requirements which is great! Also, their customer support team is very responsive.

Ringbolaget
Suécia
2 dias usando a aplicação
29 de agosto de 2022

Wow, I really love the app. I have been using shopify for a while, and although this is not my first shopify store, I have other stores where the returns and refunds have been a bit problematic. Despite my initial skepticism, I started using Ecoreturns and was happy with the results. Even more astonishing is that they help to reduce returns through various AI-based features. Though I had a few setup issues, there customer support was excellent, Easy to install. Appreciate Ecoreturns and it's team. Highly Recommended!!

Martrimony
Estados Unidos
4 dias usando a aplicação
24 de agosto de 2022

I have been using this app for almost for a month now, it gives us many features which order apps does not,
and their support team quicky work on your issue faced and rectify that ASAP.

aastey
Índia
4 meses usando a aplicação
29 de julho de 2022

This is my first time in an e-commerce business and using this app of setting up the return and refund. Their customer service is stellar - fast, thorough, and detailed service. I had a one-on-one virtual meeting with EcoReturns' rep to guide me a step-by-step how to set up the return. In addition, I did a couple test runs with them to see how it actually works with Shopify. I learn a lot within one hour and a half. Can you believe that they spent time with me to explain everything for an hour and a half. I feel grateful how they care about their potential customers. They answered me every detailed question. For someone who is really new in the e-commerce business like myself and how the logistics works, I highly recommend this app. Besides the amazing customer service, the app is user-friendly. Most importantly, they offer a free plan which is way sufficient and effective for small businesses. I am happy to found this app and incorporate it into my Shopify shop. Special thank to Saurav Pramanik from EcorReturns who patiently helped me through all the process.

Hometown Momento
Estados Unidos
2 dias usando a aplicação
Editado a 23 de maio de 2022

The customer service is great, they couldn't do enough for me when I had some issues with the app. quick responses and the issue was resolved quickly.

LadyArrival
Reino Unido
Aproximadamente 1 hora usando a aplicação
12 de maio de 2022

This app is amazing! After installing the app I contacted the support team and they truly went above and beyond assisting me during the setup and by following up afterwards. Highly recommended!

Rocca & Co
Estados Unidos
19 dias usando a aplicação
28 de fevereiro de 2022

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

لاميزون دو سافون مرسيليا
Arábia Saudita
3 minutos usando a aplicação
20 de fevereiro de 2022

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

markausa
Estados Unidos
14 minutos usando a aplicação
1 de outubro de 2021

Really helpful to scale my business, great customer support, also helpful to find out the tiny reasons of customer returns and their satisfaction.

Leymens
Índia
7 minutos usando a aplicação
1 de outubro de 2021

This app is very helpful to manage my returns. I really like how it makes everything easy to track my returns.
It would be nice if it'll come up with more upgrades

theartboxstore
Índia
4 dias usando a aplicação
1 de outubro de 2021

We use this app to manage our returns products, and it was very helpful to manage our data and made our work very easy.

NOCLAP
Índia
21 dias usando a aplicação
Editado a 29 de setembro de 2021

This app is amazing! But App is simply fantastic! Could not ask more! Thank you EcoReturns for your support and app!

Rajputana Arts
Índia
20 dias usando a aplicação
29 de setembro de 2021

Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.

mobile shop near me
Índia
13 minutos usando a aplicação