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This is the best free returns solution. Has functionality not even paid apps have and customer support is awesome
As a user I found super helpful and easy to use. And the team was very very helpful, they guided pretty well. They are always reachable on mails and calls. The plan also turns out to be pretty economical rather than investing in a resource to handle returns. Customer also find it easy to use from our SHOPIFY STORE. One other advantage is customers can create exchange request as well and select new products, and it is quite a smooth process.
My only suggestion would be to add more courier partners in their platform who can manage reverse pick ups.
Thank you so much for your review! We absolutely love hearing about your positive experience with EcoReturns. Also, our team is working constantly on adding new courier partners for reverse logistics. If you need us to add any specific reverse logistics partner, don't hesitate to reach out to us :)
We recently had the opportunity to experience ECO RETURN's service, and we must say it was a stellar experience. From the moment we initiated the return process, their customer support team was exceptionally helpful and responsive. They guided us through the steps and made the whole process hassle-free.
The return was processed promptly, and the communication regarding the status of returns was clear and timely. ECO RETURN's efficiency in handling the return and their commitment to customer satisfaction left me genuinely impressed.
Overall, ECO RETURN's service not only met but exceeded my expectations. We will undoubtedly continue to be a loyal customer due to their exceptional service.
Thank you for providing Seamless Integration support. It was a Nice experience and it exceeded my expectation as the customer representative was very helpful and gave detailed explanation of the product and services . Very Easy to use software and super fast automation.
Ecoreturns is an amazing AI-based returns/exchange app that we have come across. The team is also very helpful and has helped us with all the queries quickly.
If you are looking for a return portal, this might be your best bet. Not only are you getting such an amazing service at a very affordable rate, but you will also get the best support you can ever think of.
Customer service is best and provided the right and needed solutions on the time. The application is very easy to use and very convenient to process all the returns and exchanges request with real-time automation
Easy to use and this is must have app on shopify store. Support team is nice and solve issues quickly.
Very Helpful team. Great solution with plenty functionality. Highly recommend. I'm Happy I chosen this app over competitors
I like this app as it supports unlimited returns, while others charge for every return. I can grow my business without worrying about cost shooting up when returns go up