EcoReturns Returns & Exchanges

we faced issue with changing the settings for receiving return products form customers through surface mail instead of airmail for which we were incurring huge charges. it took a while but was sorted in the end. especially Mr.Amit was very helpful in getting this issue sorted as soon as it came to his attention.

All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is very great.
All support is given within an hours that is very good . Great app

We’ve been using Eco Returns for our returns and exchange management, and we’re extremely satisfied with the service. The platform has streamlined our entire returns process, making it much easier for both our team and customers.

"I’ve been using the Ecoreturn Return Management App for a few months now, and I am beyond impressed! The app is incredibly user-friendly and efficient, making the return process seamless and hassle-free. Whether it's processing returns, tracking statuses, or managing exchanges, everything is well-organized and easy to navigate.

What stands out most is the app's ability to simplify complex return ...

Worst app ever. There are multiple apps to manage returns and exchanges which are far better. Eco returns will promise you things, and then charge you without telling you and then even stop replying. All their reviews also seem fake. DO not trust them. Try different apps but do not do not use this app unless you want to be charged in millions.

All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is great.

Eco-Returns has completely transformed our return process! It’s super easy to use, and the automation has saved us so much time.

EcoReturns is an exceptional app that has completely transformed the way we handle returns and exchanges on our Shopify store. The user-friendly interface and seamless integration made the setup process a breeze. The AI-driven automation has significantly reduced our manual workload, saving us time and enhancing operational efficiency.

Our customers appreciate the self-service feature, which ...

Worst approach to customers I've ever experienced. I spent months integrating EcoReturns into our carrier; they always promised everything, but it never happened. Additionally, their support is not responding to messages in their own chat!

Good application, user friendly interface. Makes returns and exchanges hassle free! Customer support also helpful.