Reviews (118)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating and streamlining the returns and exchanges process, enhancing efficiency and customer satisfaction. It features seamless integration, a user-friendly interface, and options for store credits, cash refunds, and automated reverse pickups. Exceptional customer support is frequently highlighted, with team members like Amit, Saurav, and Nitin providing quick resolutions, often within 24 hours. The app is valued for its robust performance and reliability in managing returns.

September 20, 2022

Ecoreturns has been a really great help for my Shopify store. I have a clothing Shopify store and I have integrated different apps to it so as to manage the returns and exchanges but it has not been really functional and effective. Using ecoreturns has really been a great turn around for me and I recommend it to both the new and existing stores on Shopify. I really love ecoreturns.

snezv
United States
2 months using the app
Saara Inc replied September 12, 2023

We're thrilled to hear that EcoReturns has made a positive impact on your Shopify store's returns and exchanges management. Thank you for choosing us to help streamline your processes. Your feedback is greatly appreciated, and we love having you as a satisfied user of EcoReturns!

October 26, 2023

Clear & simple app. You have to plan some time to get used to it, but the support is quick & reliable. I can recommend the App

Pfoten Store
Germany
2 months using the app
September 6, 2023

So happy that I chose EcoReturns! Amit and Saurav were very helpful! Super easy automation features!

Nashville TN Marketplace
United States
2 months using the app
March 9, 2023

Great app easy and smooth to use. Good customer service and support. Been using it since 2 months now. Recommend it.

A Vintage Affair
India
About 2 months using the app
August 9, 2023

This app is fantastic! It Is a beneficial app to manage return exchanges! Thank you EcoReturns for your support and app!

MEGHZ LIFESTYLE PVT LTD
India
About 2 months using the app
October 17, 2023

Ecoreturns really helped us saving so much time and money with their automations and Return management system.
Their support is also very good, timely and quick.
We highly recommend this application.

BEEGLEE
India
About 2 months using the app
July 11, 2022

I really appreciate the developer team. Great App. Easy to set up and smooth process of return and exchange.

Neuronlifestyle
India
About 2 months using the app
October 21, 2023

Support team is great, always there at anytime to resolve issues....thank you :-)

Automation is fast & system is user friendly.

Spaces Drapestory
India
About 1 month using the app
October 30, 2023

Thank you for providing Seamless Integration support. It was a Nice experience and it exceeded my expectation as the customer representative was very helpful and gave detailed explanation of the product and services . Very Easy to use software and super fast automation.

Poppcloset
India
About 1 month using the app
May 9, 2023

Excellent team, helped us in every step while onboarding & any issues after.
Helped us integrate with vamaship & shiprocket sucessfully.

The Vasiliki
India
About 1 month using the app