Reviews (118)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating and streamlining the returns and exchanges process, enhancing efficiency and customer satisfaction. It features seamless integration, a user-friendly interface, and options for store credits, cash refunds, and automated reverse pickups. Exceptional customer support is frequently highlighted, with team members like Amit, Saurav, and Nitin providing quick resolutions, often within 24 hours. The app is valued for its robust performance and reliability in managing returns.

May 9, 2023

Excellent team, helped us in every step while onboarding & any issues after.
Helped us integrate with vamaship & shiprocket sucessfully.

The Vasiliki
India
About 1 month using the app
March 17, 2023

Eco Return is the best app to manage your E-commerce Returns and Exchange. Very easy system & Dashboard to understand. Supportive people and Amit is the best and very genuine person who always help you when you have queries. Thank you for your guidance and support... will look forward same in future.

Hair Drama Company
India
About 1 month using the app
Saara Inc replied September 12, 2023

We're thrilled to hear that you find EcoReturns to be the best app for managing returns and exchanges. We're here to continue assisting you in the future, and your feedback is much appreciated. Thanks for choosing Ecoreturns!

May 23, 2023

The App is easy to use and have good automation features with all the intregation supported. AI growth tools helps in reducing the returns.

Trend Arrest
India
About 1 month using the app
July 3, 2023

This guys are supportive throughout the onboarding sessions, really very helpful, giving good options for return process.

Insthah
India
About 1 month using the app
November 25, 2023

Easy to use and good support and good automation features.

Telos Fashion
India
About 1 month using the app
Edited February 24, 2023

Thank you so much EcoReturns team for your care and the most wonderful service. you are really a professional team, They do training for the App step by step, while providing advice and giving recommendations. I highly recommend using the App, as it is very easy and simple to use .

Cocktaiil
United Arab Emirates
About 1 month using the app
September 27, 2023

The best app for managing returns and exchanges with complete automation and super easy to use. The support is also very good.

Ligroz
India
29 days using the app
November 14, 2023

Solved all the problems related to exchange and return. Great app

-Happy customer

Botnia
India
28 days using the app
June 26, 2023

We had been looking for a seamless system to manage returns and exchange requests and came across EcoReturns which fulfilled our requirements extremely efficiently. The onboarding, support, post sale services and problem resolution is prompt and extremely efficient. Particularly Jhanvi and Amit have been very supportive and quick to respond to our queries and concerns.
All in all great experience, highly recommend it!

Vintage Loom
India
24 days using the app
Saara Inc replied September 12, 2023

Thank you for sharing your positive experience with EcoReturns! We're thrilled to hear that our app has efficiently met your needs for managing returns and exchanges.

We greatly appreciate your recognition of Jhanvi and Amit's excellent support, and we'll make sure to pass on your compliments to them. Your recommendation means a lot to us, and we're here to continue providing top-notch service whenever you need it. Thanks again for choosing Ecoreturns!

April 17, 2023

Very helpful and informative. Good Team during onboarding process and implementation. Highly recommended!!!

The Smug Dog
United Kingdom
22 days using the app