Reviews (117)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 10, 2025

We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!

ForeverKidz
India
Over 1 year using the app
November 4, 2025

Using Ecoreturns for the past 3 months and it has definitely made it a lot easier for us to process exchange and return requests and the support team has been very responsive and quick to resolve any issues or customisations required. Highly recommend.

The Short Store
India
5 months using the app
October 29, 2025

We’ve been using EcoReturns to manage our returns, and it’s been a game-changer. The platform has made our return process faster, more transparent, and incredibly efficient. Their support team is prompt and always ready to help — overall, a great partner for scaling post-purchase experience. Special mention to Saurav and Vivek!

BlissClub
India
Over 3 years using the app
October 28, 2025

EcoReturns has made our returns and exchanges almost fully automated - saving tons of manual work! The support team is super responsive and always resolves queries quickly.

The Great Ikigai
India
5 days using the app
April 11, 2025

Great app! We’ve been using EcoReturns for the past 4 months to manage returns and exchanges, and the process has become significantly smoother and more efficient. The customer support team is also incredibly friendly and helpful. Highly recommended!

Baller Athletik
India
7 months using the app
January 9, 2025

All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is great.

Preethi Shapewear
India
2 months using the app
October 17, 2024

EcoReturns has been an incredible resource for streamlining our exchange process. Super user-friendly and made the process so much smoother. It has saved us so much time. The customer service experience has also been very good.

Krvvy
India
About 2 months using the app
May 29, 2024

After exploring several return solutions, we can confidently say that EcoReturns is better in terms of pricing, support, and features. Amit has been with us since the pre-sale stage. Every issue we've faced so far has been guided by Amit to a solution. We are really impressed with the support and definitely recommend it.

Waywen
India
4 months using the app
February 27, 2024

The support from Saurav and the team at EcoReturns has been fantastic. From pre-sales, to onboarding, to post-sales technical support, our experience has been great. Feedback from customers using the EcoReturns Portal has been great as well. Overall, we couldn't be happier that we chose EcoReturns.

Nella June
United States
27 days using the app
January 22, 2024

Thank you for providing seamless support to our brand.Its been few days with Ecoreturns and the process has become smooth to an extent. Moreover the customer representative was very helpful and gave detailed explanation of the product and services .Easy to adapt software and super fast automation.

Jimmy Luxury
India
5 days using the app