EcoReturns: AI Powered Returns

As a user I found super helpful and easy to use. And the team was very very helpful, they guided pretty well. They are always reachable on mails and calls. The plan also turns out to be pretty economical rather than investing in a resource to handle returns. Customer also find it easy to use from our SHOPIFY STORE. One other advantage is customers can create exchange request as well and select new products, and it is quite a smooth process.

My only suggestion would be to add more courier partners in their platform who can manage reverse pick ups.

Perfect app to manage your returns easy to use 100% full proof working app with inbuit shipping integration for reverse pickup . No one in the market is providing this till date . go for it you won't regret . I have just setup the app once and rest all the work is done by automation . 24hrs support you can call them any time they are happy to help . Amit from ecoreturns is my account manager and he is available when ever we need them .

very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers
he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.

Ecoreturns are really good. The app has a "LOT" of features that the e-commerce business would need for accepting returns/exchanges. I highly recommend the app. I use it in my store and I am really happy with it. It also makes it easier for customers and also allows customers to stay updated on their returns/exchanges. the email/text feature makes it stand out from a lot of other apps!

This company has the best customer service out of any app that I have installed in the last 4 years. My contact in ECOReturns was Surav, he is an impeccable customer service agent, he trained us how to use the app effectively, he knows shopify and ECOReturns app inside and out, he answered all our questions plus more. Words cannot express the massive help he has been in using this app. The customer service has been fast effective and efficient. The app is brilliant it pretty much does everything you can possibly imagine a returns app should do, value for money for sure. Once you have the full training it is really easy to use. I highly recommend this app and a full 5stars to the customer service me and my business partner received.