What a lifesaver of an app! I feel it adds an extra level of customer service. The number of times customer phone or email after placing an order wanting to make changes makes this app priceless. It makes life so much easier and saves messing around with scrapping old orders and creating new ones.
Alba Paris Art
Super useful! I wish I could use the Payment Request feature!
Solves a huge problem that Shopify presents to most e-commerce businesses. This app has an amazing menu of functionality, is easy to use and install, has great customer support, and integrates well into the backend of the store. The team that built it also sounds like a cool group of people. Highly recommended!
This app has been great. We have customers call and make changes to their orders all the time and it's a snap with this app. There are some limitations, but when I ask about them, the developer seems to be receptive to helping make changes. Thanks guys, this app is great!
This is the best order editing app we've found. Super easy to use and allows for adjustments on practically every aspect of the order including billing and shipping address, customer contact information, adding or removing line items, adjusting unit prices, changing SKU's, and changing shipping methods.
The payment request feature is super easy to use, and makes adjusting order totals super quick and painless for both us and the customer. Highly recommend.
I highly recommend this app. It's been a lifesaver.
We've utilized Edit Order nearly every day for the past two years. We utilize preorders and customers often want to make changes to their order before the product arrives. Without Edit Order, we'd have to cancel and rekey these orders. Also, whenever we have a question, the Edit Order support team responds quickly with the information we need to take care of our customers.
Fanatik Bike Co
We've been using it every day for over a year now - great app, great support. Looking forward to Payment Requests!
The Fluffy Penguin Company
I really think this will be exactly what we need as soon as payment requests roll out to all stores. It's so nice to be able to edit the orders instead of leaving notes that sometimes get missed!
Lanterna Education Ltd
Edit Order has been an invaluable feature of our online store! We wouldn't be able to use Shopify without it. Highly recommend