Great app! Although a new transaction and order # isn't the most ideal, I understand it's a workaround of Shopify's limitation of not allowing sellers to edit a submitted order. That's a big glaring omission on Shopify's part - its so common for customers to add/subtract items or change colors and sizes!
We've used this app a few times, and its able to "edit" an order as smoothly as possible, and transfer payment records to the new order. We did have an issue one time and Josh was quick to reply our email about it.
Vapor Jedi Industries Inc
Josh was very helpful! He was prompt in responding to my inquiry and helped me rectify the issue with ease! Much appreciated Josh! :) Customer Happiness indeed!
Edit order has been a lifesaver to me. We deal with variants and our wholesale customers are constantly changing their mind about sizes, etc. Edit Order makes it easier for us to make those changes and not have to worry about inventory since this is done automatically. Another nice addition is the Request payment feature were with just once click, whatever is owed to us after the edition, we can collect our money. This app is a must have!!!
Must have app!! Great app and great customer service. Quick to respond! I highly recommend this app to anyone who is looking for something to help with order edits.
Brave Star Selvage
If you sell products that have different sizes or SKU's, this is a no brainer. Edit Order has saved us from hours of manual order switching and order mistakes. Their new functions, being able to send out payment requests and mark products as fulfilled has been a huge help.
On top of that, their customer service and support system is quick to respond and top notch. I would recommend them to any Shopify store owner :)
Herbivore Botanicals 2
Very straight forward and easy to not only place orders but modify as well.
Very helpful to modify an order! Support team responded right away to a question too
Wild Ideas Llc
Edit Order bolsters the efficiency of Shopify as used in our Wild Ideas, LLC storefront. Adjusting sales by quick and easy partial refunds is an excellent feature.
Great app. We use it daily. The Edit Order Team are very responsive to our needs and have always been great to help us out anytime we need them. I would give them 6 stars if I could.
Lake Shore Threads
Great app! Extremely surprised Shopify doesn't have these features already, but so glad Cleverific has solved the problem for us!