Cleverific: Order Editing

We've been using this app for 2 years. It's a great app and the customer service is very responsive. Thank you for all your help.

This app is a must for the backend, it helps the storekeepers to edit orders and the most important part is that orders placed through the mobile app can be edited. Most other apps don't allow this. Super support from Laura and her team to resolve our issue within 24hrs of filing a complaint. Thanks for making this app.

We use this app on a daily basis. It is wonderful for editing and creating custom tickets. Since it simply adds a letter to the existing tickets and deletes the old ticket- the management of open orders is very clean and easy to keep up with.
Defiantly worth the price. We could not manage without it!

Great App! This saved us time and money from canceling and creating new orders in Shopify. I would recommend this app for any store. It is easy to use and the support is great!

UPDATE: We've updated our rating from 4 to 5 stars as the main reason for our previous rating is due to the app not working on draft orders. The team was thankful that we detected a bug and it's now been resolved and functions as expected. The contact person was diligent with following up to ensure we are 100% satisfied with the app.

It does everything pretty easily, no big complaints. One reason we cannot provide a 5-star rating is because when attempting to edit pricing on a draft order (while it appears it's possible), after clicking "Save", it doesn't actually save the edits. Understandable as drafts technically aren't orders, but the app shouldn't be an available option under "More actions" if it's not going to function. The other reason we cannot provide a 5-star rating is that there's always room for improvement.

UPDATE:

A few days after I wrote the below review, Mike from Edit Order (new management) contacted me and sorted everything out. He quickly responded to all my emails and questions and even added some new functionality which helps us speed up the manual order process. Very happy with how this app works now.

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We're not even able to access this app anymore, even when we approve the charge of $19/month. No reply from the support desk.

This was once a great app at a very reasonable price and it's a shame that all the hard work Ryan (previous owner) put in has gone to waste. We will be looking elsewhere to create custom orders.

This is a function that is sorely missing from Shopify's offerings. Thank you so much for making this free. I can't tell you how much this will help my business. Thank you again for a great app at a great price.

Great app! I've been trying to find a way to capture past orders that were payed by check or cash, and this is all I needed. Thank you!

Must have for any Shopify store!

Great app. We use it daily. The Edit Order Team are very responsive to our needs and have always been great to help us out anytime we need them. I would give them 6 stars if I could.