Cleverific: Order Editing

Solves a huge problem that Shopify presents to most e-commerce businesses. This app has an amazing menu of functionality, is easy to use and install, has great customer support, and integrates well into the backend of the store. The team that built it also sounds like a cool group of people. Highly recommended!

Our team loves this app and uses it daily. The support team at Cleverific is top notch and worked with use closely to improve continuously based on the feedback we provided. Highly recommended - 10/10 App!

Team has been very responsive and solution oriented!

Great support, highly recommended

We use this app often to edit orders. We have had some bumps along the way. More to do with how we use the app, rather than the functionality of the app itself. Regardless, anytime we have encountered an issue, the Edit Order team has been attentive, prompt, and overall truly amazing with the support they have provided us. They have even been working with us to make improvements to the app that would better support our Company's use. Also, a special shout-out to Vanessa and Laura. Both of you have helped me personally overcome some issues. I appreciate you so much! You both have gone above and beyond. Just know that your special care makes all the difference! Keep doing what you do! Thank you!

We use this app everyday and have come to rely on it as an integral part of our business. Shopify has been missing one extremely important piece to their e-commerce solution and that has been a way for merchants to edit orders. Edit Order has been a blessing to us as it makes this not only possible, but simple and efficient.

This app is great. It allows us to edit the orders, create orders, refund to credit card or paypal immedietly, shows the remain available inventory.

Simply, it allows us to provide a great customer services especially if they have to exchange, refund, edit, special discount, new order, add products that are not available online,

The only one thing that need to be fixed is the discount. We prefare to chose either (amount) or (percentsge) so it make the calculation pased on.

Keep on the good work.

I appreciate the immediate support I received with a feature that was not available. Within 24 hours, the feature was made available to me. Excellent customer support!!

Edit Order is one of few apps that responds to questions promptly, and try to offer solution to issues.

We've been using Edit order for about 4 months and have only great things to say about both the app and their customer support. Edit Order has been instrumental in helping us resolve operational challenges we were facing with various types of orders. Being able to edit and re-save has been unbelievably helpful.

We did experience a couple of small issues with the app, and Edit Orders team was responsive to fix them in a timely manner. In one case, (some incorrect taxation on our non-taxable items), Edit Order reviewed and pushed out a change to resolve this issue. Too often apps say they'll get around to a fix but it takes ages to see it happen. In the second case, Edit Order lobbied another company on our behalf to resolve a discrepancy with how they were handling the data. All in all, extremely impressed by their customer support - thank you Josh, Andrew & Tu!