Recensioner (303)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 81 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
1 januari 2017

Must have for any Shopify store!

Changeme 1234
Polen
Mer än 2 år användning av appen
Redigerat 14 november 2018

Great app. We use it daily. The Edit Order Team are very responsive to our needs and have always been great to help us out anytime we need them. I would give them 6 stars if I could.

Shop Florence
USA
Mer än 2 år användning av appen
10 oktober 2017

We couldn't operate our business without Edit Order. An absolute necessity for us to create wholesale orders with customized order numbers, part numbers, item descriptions, pricing, etc. Customer support is super helpful and will work to resolve any issues as quickly as possible and they follow up to make sure the problem has been resolved to your satisfaction; they are very easy to work with.

Firgelliautomation
USA
Mer än 2 år användning av appen
16 april 2018

Must have app!! Great app and great customer service. Quick to respond! I highly recommend this app to anyone who is looking for something to help with order edits.

Bestaroo
USA
Mer än 2 år användning av appen
4 april 2018

Still trying but so far so good. Awesome service. Andrew is super quick to resolve.

Comprasmax
Costa Rica
Mer än 2 år användning av appen
8 maj 2018

Great app! Although a new transaction and order # isn't the most ideal, I understand it's a workaround of Shopify's limitation of not allowing sellers to edit a submitted order. That's a big glaring omission on Shopify's part - its so common for customers to add/subtract items or change colors and sizes!

We've used this app a few times, and its able to "edit" an order as smoothly as possible, and transfer payment records to the new order. We did have an issue one time and Josh was quick to reply our email about it.

Ameriglobe
USA
Mer än 2 år användning av appen
Redigerat 27 februari 2019

Some of my orders contain over 40+ SkUs. Shopify's native order builder just isn't cut out to handle orders of this size. It was constantly freezing, crashing, or taking 30+ minutes to create an order. The Edit Order App has allowed my sales team to create orders on the backend of Shopify hassle free! Their support is absolutely fantastic. They replied to my initial inquiry almost immediately and with a simple solution to my problem. Josh Stratton was incredible helpful.

One Hit Wonder, Inc
USA
Mer än 2 år användning av appen
15 juni 2018

They have earned their 5 star review. I can do what I need to when people order the wrong things or if we need to change anything on the order. It is something I am not willing to be without. Thanks Cleverific and thanks for coding that for me Josh.

Mimis Kitchen Club
USA
Mer än 2 år användning av appen
30 juni 2021

Fantastic app that lets you do so much more. Great support from Laura - we had an issue that was resolved within 24hours.

Wagner's Rose Nursery
Australien
Mer än 2 år användning av appen
24 maj 2022

I run e-comm ops for multiple clients and I always suggest they install Edit Order by Cleverific. It gives the power and control back to your customer service team to edit and invoice for add-on products, shipping etc as well as correct mistakes made at checkout. It even allows you to edit orders older than 60 days, which other Edit tools built into Shopify do not. I couldn't imagine running a store without this.

Hitch
USA
Ungefär 2 år användning av appen