รีวิว (308)

การให้คะแนนโดยรวม
4.6
จำนวนต่อระดับคะแนน
  • 81% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 3% ของการให้คะแนนคือ 2 ดาว
  • 8% ของการให้คะแนนคือ 1 ดาว
4 สิงหาคม 2021

Amazing app. It's easy to use and helps us with order management. The customer service ios also top-notch

GeekLoveph
ฟิลิปปินส์
มากกว่า 4 ปี ในการใช้แอป
18 มีนาคม 2021

This app is fantastic! Very user friendly and efficient for editing orders. The quality of customer service I received from Andrew can't be beat. I highly recommend this app for any type of eCommerce business. 10/10!

Optometrists United
สหรัฐอเมริกา
มากกว่า 4 ปี ในการใช้แอป
24 ตุลาคม 2023

Cleverific team is so good at handling customers. They've been very helpful to us on every question that we have. It is nice to have this app for editing orders. Kudos to Laura and her team for doing a great job and having a wonderful app!

Stone Candles
สหรัฐอเมริกา
ประมาณ 4 ปี ในการใช้แอป
10 มิถุนายน 2022

Edit Order is absolutely fundamental to our workflow. It just works, cant recall a single issue. Obviosuly Shopify should handle this natively, but that applies to about a 1000 other things, once you accept it doesnt - just install Edit Order and get on with running your store

FFS Beauty
สหราชอาณาจักร
ประมาณ 4 ปี ในการใช้แอป
5 สิงหาคม 2019

Every apparel store NEEDS this app! Edit Order is used dozens of time a day to change sizes & styles...

Clothing Arts
สหรัฐอเมริกา
ประมาณ 4 ปี ในการใช้แอป
Cleverific, Inc ตอบแล้ว 5 สิงหาคม 2019

Thank you so much for your review! We're really happy to hear that Edit Order is helping your business by allowing you to make changes to your orders. Please let us know if we can offer help with anything at all!

20 มกราคม 2022

This app works great with specific processes we have for our store when processing our exchanges. We had some default app settings that didn't work with our intentions, reached out to their customer service and was assisted in a quick responsive matter. They were able to custom modify some of our settings through their backend that was exactly what we needed. Very satisfied with using this app, I would recommend giving it a try.

Alegria Shoes
สหรัฐอเมริกา
ประมาณ 4 ปี ในการใช้แอป
แก้ไขเมื่อ 14 พฤศจิกายน 2019

Edit Order has actually saved many of our sales from being lost, by providing a service that is not native to Shopify, being able to edit an order after a customer had made it.

You can invoice customers and have them pay on their own, which protects us in California, from chargebacks, instead of manually entering a customer's credit card. The logic in the app is flawless, and works exactly as you would expect it to, and has features you wouldn't even consider as necessary (but trust me, they are!).

Just an overall great app.

BikeSmart.Inc
สหรัฐอเมริกา
ประมาณ 4 ปี ในการใช้แอป
Cleverific, Inc ตอบแล้ว 20 พฤศจิกายน 2019

Thank you for the awesome review! We really appreciate you taking the time out to share your experience with us. We do our best to meet the expectations, and we're happy to hear that we met them for you. Please feel free to reach out whenever you need us. :)

แก้ไขเมื่อ 28 พฤศจิกายน 2018

This app enables me and my CS team to help customers as much as possible without causing inconvenience to them. My new favorite feature is invoicing customers for adding an item to their order, after they have made their purchase. Edit Order has definitely impressed us and our customers. Great tool, highly recommend!

Mondo
สหรัฐอเมริกา
เกือบ 4 ปี ในการใช้แอป
18 ธันวาคม 2018

Great customer support, makes processing orders more straight forward and helps you to offer better customer service to your customers with the flexibility it provides.

The Workgear Company
นิวซีแลนด์
เกือบ 4 ปี ในการใช้แอป
14 พฤศจิกายน 2019

This app is really essential with any Shopify instance. It provides functionality that Shopify should have had all along, allowing you to Edit an order, removing or adding items, or just swapping variants.

Any issue we've run into has been resolved quickly by their support team, and they really take into account what users are requesting when adding new features.

Even when Shopify adds editing ability, we'll likely still use this app, as they've got the experience with what customers need, and are always extremely helpful. I've never waited more than a day before hearing from their support team, and they know their product! No first tier support to get through that gives useless suggestions like most apps.

I'd recommend this app to anyone and everyone using Shopify!

Mike's Bikes
สหรัฐอเมริกา
เกือบ 4 ปี ในการใช้แอป
Cleverific, Inc ตอบแล้ว 20 พฤศจิกายน 2019

Thank you for this amazing review and recommendation! We're glad Edit Order's capabilities were able to help you. Please feel free to reach out to us anytime. :)