Cleverific: Order Editing

Great app - we use it all the time! It's a lifesaver when it comes to fixing pricing discrepancies, last minute changes, and customer errors. The Edit Order team are also super helpful and are always very quick to respond to any inquires.

This app has worked well for our intended uses thus far. It is user-friendly, competent with updates, and stable. The support team is eager and able to assist. Shout out to Laura, who was wonderfully insightful and lovely to converse with. Thank you!

We wouldn't use Shopify if not for this app. As you know, Shopify doesn't allow you to change completed orders due to liability concerns, but Edit Order is the next best thing. Though it's more of a work around than anything else, it works seamlessly enough to where your customers wouldn't know the difference if your order was changed after the fact.

Give yourself a little bit of time to get a feel of the mechanics of the app, and be sure to test the app out a lot on dummy accounts before going live with it. I recommend taking their tutorials and walkthroughs just so you have a better idea of what to expect from the app.

Great app! Extremely surprised Shopify doesn't have these features already, but so glad Cleverific has solved the problem for us!

Edit Order is a must have app for Shopify. The inability to make changes to orders in shopify has long been a pet peeve of mine. Finally the frustration is gone. Also one of the best most responsive support teams I've ever encountered. Josh consistently provides answers and assistance quickly and with an impressive "can do" positive attitude.
Edit Order is worth every penny.

Really amazing and speedy support and a great app for anyone with a Shopify store. So annoying how most of these functions aren't native to Shopify, but these guys make life a lot easier. Thank you!!

If your taking orders then chances are your also going to need to edit orders, because there is no built in option for this in Shopify this app is the next best thing.
Easy to setup and after migrating from Magento it was already being used on day 1 and pretty much every day since.
Support has been very helpful when I've had a question or an issue with a fast turnaround time & resolution.

We had 2 small issues after there was an upgrade to the Edit Order App. Drew assisted us efficiently and was extremely friendly. Great customer service!

I'm not sure why some of the commenters below are so negative. So far the app has been really excellent and fills a really critical role - both editing old orders and adding new orders.

Highly recommended.

Update: They don't respond to emails, and editing an order breaks the fulfillment settings on the product.

Great App! So easy to use and does exactly what we need. There support team is really nice and helpful. They don't leave you hanging like other companies.