Overall rating Based on 235 reviews
Baby Online Nz
Great app for creating custom orders and editing existing ones. Also great support. Acknowledged and resolved a small issue quickly when we brought it up with them.
Montana West U S
Great customer service, great app, very fair pricing, highly recommended !
Thank you team!
great app. really helps with the limitations of shopify. support is very responsive and actually cares when something doesn't work. definitely recommend.
Great customer service/support!
Pike Place Fish
Love this app. Love the folks behind it. We use it to edit orders and are starting to use their latest feature, the ability to create orders. We have lots of phone orders and the Shopify experience does not let us add any properties, which is vital to our business. Edit Order has given us a UI that works. In addition, we had a question and they got back to us right away and were really open to hearing our use cases to make their product better.
Our business includes lots of pre-orders for product before it gets manufactured.... as a result, lots of our orders need to be modified for changes and additions requested by our customer. In using Shopify, once the order is entered - that's it. Edit Orders allows us the flexibility we need to effectively use Shopify as our ecommerce and POS platform.
I have found them to be thoughtful and responsive, and recommend this application without reservation.
Essential to editing orders, and a great app with great service. Thanks!
This app is the best way to handle the 100% necessary task of editing customers orders. We have dozens of orders every day where the customer entered the wrong size, color, quantity, or even want to switch products. Without this app, you have to cancel the order and deal with the refund, then get the customer to reorder, etc., etc.
Some people have complained about this app but what they don't realize is that this is the only way to edit orders. There is no built-in functionality to edit orders in Shopify. The Edit Order app is the best solution available currently.
Finally, the tech support is excellent. Any issue we've had (we have a very large product count), they've been immediately responsive and got us going again.
5 Stars - highly recommended.
Must have for any Shopify store!
This makes exchanging products a lot easier.