Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline the order editing process, including modifying prices, taxes, and shipping fees. It's particularly useful for businesses handling large volumes of orders or frequent adjustments. Features like abandoned cart recovery and payment requests are seen as time-saving. The app's intuitive, customizable interface and ability to address Shopify's limitations are also praised. Merchants commend the customer service for their quick and knowledgeable support, making it a must-have tool for enhancing order processing and customer service capabilities.

November 10, 2017

I really think this will be exactly what we need as soon as payment requests roll out to all stores. It's so nice to be able to edit the orders instead of leaving notes that sometimes get missed!

The Fluffy Penguin Company
United States
10 months using the app
October 22, 2018

Love the app and great customer support! We had an issue with our warehouse integration and they really went the extra mile to fix it.

LABFRESH
Netherlands
9 months using the app
February 13, 2015

Five stars are definitely less for this app, sometimes we need to throw in extra discount for a customer, so we just edit the order and reduce the price as orders are cash on delivery.

Secondly we also take manual order via WhatsApp, this app let us create orders on Shopify after we add customers manually.

JIFSY
India
9 months using the app
March 29, 2020

We use this to fine tune the way we collect payment from customers (deposit now, final payment later). Much easier than Shopify's base model editing and many functions to individualize order entry fields and discounts. When issues arise, customer service is always very prompt in resolution.

Trees of Antiquity
United States
9 months using the app
Cleverific, Inc replied March 30, 2020

Thank you so much for taking the time to give us this amazing review! We do our best to give you quality service. Please feel free to reach out to us anytime. :)

January 14, 2018

Really helpful app. Reliable and saves a lot of time.

Vintageleatherbagco
United Kingdom
9 months using the app
December 17, 2017

We use Edit Order on our wholesale watches & jewellery website www.sell4profit.co.uk this app is excellent in many ways,

1. You can edit orders easily in case any out of stock items for any order
2. The customer gets updated that we have made changes
3. Refunded amount goes straight back to your customer's bank account
4. Saves hours of manually admin work you would need to do if you did not have this app
5. Easy and reliable app

Overal this is the most useful app for updating out of stock orders, simply the best

Sell4profit LTD
http://sell4profit.co.uk

Sell4profituk
United Kingdom
9 months using the app
October 8, 2020

Edit Order App is absolute game changer! Edit Order structured and allowed us and our suppliers to manage all orders we received in 2 store.
Highly recommended for everyone who is looking for order solutions.

Uniseminar
Switzerland
8 months using the app
January 11, 2022

The app worked really well for our flows. Had an issue once and customer support was really quick in responding. Laura who assisted us was very accommodating.

VPA Australia
Australia
8 months using the app
Edited February 10, 2015

The app always works well when I need to use it. It's a handy tool to have when a customer needs to make a change on an order.

Amended Apparel
United States
8 months using the app
September 15, 2018

Cleverific is a great app that lives up to its promise. We are now able to alter orders as needed to run our store successfully. This app is definitely worth checking out.

https://www.kinkytoy.store/

Kinky Toy Store
Canada
8 months using the app