Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline the order editing process, including modifying prices, taxes, and shipping fees. It's particularly useful for businesses handling large volumes of orders or frequent adjustments. Features like abandoned cart recovery and payment requests are seen as time-saving. The app's intuitive, customizable interface and ability to address Shopify's limitations are also praised. Merchants commend the customer service for their quick and knowledgeable support, making it a must-have tool for enhancing order processing and customer service capabilities.

May 24, 2018

Just awesome. Simply works and great support if you have any questions!

Sapper Products
Germany
Over 3 years using the app
June 23, 2020

Great APP, and customer service. It is an essential app to solve the natural deficiency of Shopify inability of freedom on order editing. Edit Order by Cleverfic will cover all the areas that native shopify don't. I've been using it since 2017 and they are always improving and open to our feedback as user.
Thank you for the clever work with this app.

Vulkan International Inc
United States
Over 3 years using the app
April 6, 2018

Very straight forward and easy to not only place orders but modify as well.

Herbivore Botanicals 2
United States
Over 3 years using the app
August 21, 2019

Great App! I use it everyday for about 1 year. Support is fantastic! I needed a custom return text for payment gateway in Greek language and they added it to the next update. Thanks...

livebooks.gr
Greece
About 3 years using the app
Cleverific, Inc replied August 21, 2019

Thank you for your awesome review! We were happy to add the Greek payment gateways for you.

June 18, 2020

We use Edit Order in a bunch of ways to help our customers with order changes. Shopify's built-in Edit Order solution is great but very limited. This fills in the gaps in a lot of cases by allowing us to use discounts edited orders, and make adjustments that the Shopify editor just don't allow for. Would highly recommend.

Kent of Inglewood - Canada's Shave Shop
Canada
About 3 years using the app
Edited May 2, 2019

Useful app! I was hesitant to install because of some of the reviews I read so I gave them a call. Customer service was quick to respond and very thorough in answering my questions and even walked me through settings recommended for my store. Great! Would recommend!

Update: After 6 months, this app has been a critical need for our store and the ability to send payment requests have been a true time saver and the ability to reorder line items when we add products is a true bonus!

Autotype
United States
About 3 years using the app
October 9, 2017

App is really helpful, and they are consistently releasing new improvements. I think it's the only app that allows for custom fields within a SKU. Highly recommend!

Bloominous
United States
About 3 years using the app
March 28, 2018

Great app, and rolling out new functionality too. And responsive service. Highly recommend.

Heatonist Llc
United States
About 3 years using the app
October 6, 2014

WE can't live without this app!

Maria Black Jewellery
Denmark
About 3 years using the app
February 10, 2015

Awesome app, it does exactly what it promises, quick and easy way to modify your orders! thank you

Vapeando Ando
Mexico
Almost 3 years using the app