Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline the order editing process, including modifying prices, taxes, and shipping fees. It's particularly useful for businesses handling large volumes of orders or frequent adjustments. Features like abandoned cart recovery and payment requests are seen as time-saving. The app's intuitive, customizable interface and ability to address Shopify's limitations are also praised. Merchants commend the customer service for their quick and knowledgeable support, making it a must-have tool for enhancing order processing and customer service capabilities.

January 16, 2024

1st top notch support, fast turn around when you need it, but guess what, most of the time you do not even need to reach out to support because it just works :)

I have been using Cleverific Order Editor for the past 5 years and its addressing Shopify Native Edit missing features like editing shipping fees, taxes, and much more. We are able to provide faster turn-around to our customers when changes needed to be done to their orders.

Highly recomemnded :)

BBQing.com
Canada
Over 4 years using the app
February 22, 2024

Very highly recommended. Customer service is top notch. Any questions that you may have, they respond right away.

Bulk Lift Products
United States
9 months using the app
March 20, 2024

Their platform is intuitive and customizable. With their support, we've improved our customer service capabilities significantly, enhancing the overall experience for our customers.

Function of Beauty
United States
3 months using the app
January 16, 2024

Even though they were unable to resolve my issue due to a compatibility issue beyond Order Edit's control I found Laura very helpful and easy to work with. Keep up the good work!

TradeShowPlus
United States
10 months using the app
January 11, 2024

This has allowed us resolve a number of order tracking and outgoing inventory issues. The only frustration is that Shopify doesn't allow for the original order to have shipping changed without recreating the order. Customer Service did a great job of explaining the workaround but I hope shopify allows for better integration for B2B sites.

Wholesale - East Coast Lifestyle
Canada
About 1 month using the app
January 17, 2024

Great app, and great support

DROP.hu
Hungary
11 months using the app
October 24, 2023

Cleverific team is so good at handling customers. They've been very helpful to us on every question that we have. It is nice to have this app for editing orders. Kudos to Laura and her team for doing a great job and having a wonderful app!

Stone Candles
United States
About 4 years using the app
October 3, 2023

Functions are exactly what we need, but what's impressive is their customer service - they actually follow up with your enquiries! I mean, real follow ups, like they follow through till you respond further and the issue dealt with.

Smart Supplement 健身資訊及補充品專門店
Hong Kong SAR
4 months using the app
April 22, 2024

Ended up not using the app but I wanted to say that the support was great!

earlybird coffee
Germany
13 days using the app
February 10, 2015

Awesome App. Does everything I need it to do and is always improving.

Pit Bull Gear
United States
Over 9 years using the app