Cleverific Order Editor
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Om denne appen
Lansert
26. februar 2014 · Endringslogg
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
BestillingsredigeringFungerer med
Shopify Flow, Butikkens kasseEdit any order detail like price, shipping & tax, or let customers edit their orders on your terms.
With Cleverific Order Editor, easily handle any customer order change like editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Your customers can also make simple changes without contacting support via self-service order editing. Simplify your workflow with a single solution to edit orders, automate orders, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.
- Customer self-service order editing for simple order changes or cancellations
- Edit product options, shipping method, billing address, pricing, taxes and more
- Automations to add gifts with purchase or split bundle/subscription SKUs
- Craft detailed custom orders & enhanced invoicing using draft orders
- Send payment requests, recover abandoned carts
Priser
Standard
$29 / måned
- 50 order edits, new/draft orders, or abandoned cart recoveries
- 100 order automations
- Send payment requests
- Standard support
14-dagers gratis prøveperiode
Growth
$49 / måned
- 100 order edits, new/draft orders, or abandoned cart recoveries
- 200 order automations
- Send payment requests
- Priority support
14-dagers gratis prøveperiode
Professional
$99 / måned
- 400 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 500 order automations
- Priority support
14-dagers gratis prøveperiode
Premium Plus
$249 / måned
eller $2,689/år og spar 10 %
- 800 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 2,500 order automations
- Priority support
14-dagers gratis prøveperiode
Standard
$29 / måned
- 50 order edits, new/draft orders, or abandoned cart recoveries
- 100 order automations
- Send payment requests
- Standard support
14-dagers gratis prøveperiode
Growth
$49 / måned
- 100 order edits, new/draft orders, or abandoned cart recoveries
- 200 order automations
- Send payment requests
- Priority support
14-dagers gratis prøveperiode
Professional
$99 / måned
- 400 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 500 order automations
- Priority support
14-dagers gratis prøveperiode
Premium Plus
$249 / måned
eller $2,689/år og spar 10 %
- 800 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 2,500 order automations
- Priority support
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
297 vurderinger
Some of the best support I've received from any company.
When I started using Cleverific, I thought it was alright. It gave us the order editing needs that Shopify didn't have natively. But then one day Cleverific's support team reached out to me and asked if I wanted to chat, and I'm so glad I did.
I was only using a fraction of what Cleverific had to offer! With their help, I was able to get their customer portal installed on our site, and it's a game changer. (Our own customer support team says this is the most helpful thing we've done for them since we started using Shopify.)
Cleverific's support team continues to reach out and check in regularly, and together we're making things even better for our customers. If you don't want to go alone, go with Cleverific.
We have been using the reviewer for a year or so. Downsides are that it is a little pricey and if you use it after a sale it can double count total sales.
Positives are that it does enable one to modify a draft order much easier than Shopify's particularly clunky process and so it does save quite a bit of time. The interface with Shopify requires you to do an extra refresh for the changes to show up sometimes. Support is available through chat which is not immediate but within 24 hours. If you are often modifying draft orders it is a useful tool
We're really glad to hear that you're happy with your experience using Order Editor! Unfortunately, we're limited on how Shopify handles reports. We would definitely fix this issue if we could, and this is something that we have been working on with Shopify over the years. We do our best to be transparent about this and have a well-written documentation on how to filter out and get accurate reports here: https://help.editorder.net/article/41-how-cancelled-orders-affect-your-shopify-reports. We also offer an editing mode called Quick Mode that allows to save simple edits in place for regular orders and avoid the double reporting issue in Shopify.
We are more than happy to help you filter out the reports to track your store accurately, please feel free to email us at support@editorder.net
Their platform is intuitive and customizable. With their support, we've improved our customer service capabilities significantly, enhancing the overall experience for our customers.
Very highly recommended. Customer service is top notch. Any questions that you may have, they respond right away.
Ended up not using the app but I wanted to say that the support was great!
Om denne appen
Lansert
26. februar 2014 · Endringslogg
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
BestillingsredigeringFungerer med
Shopify Flow, Butikkens kasseUtviklet av Cleverific, Inc
Om Cleverific, Inc
4,5 gjennomsnittlig vurdering
10 år med bygging av apper for Shopify App Store
27 W Anapamu Street #304, Santa Barbara, CA, 93101, US
Brukerstøtte
Send en melding1-805-749-2162
support@editorder.net
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
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