Cleverific Order Editing
- Preços
-
A partir de $29/mês. Avaliação gratuita disponível.
- Destaques
- Utilize diretamente no Admin Shopify
- Classificação
- 4,6 (309)
- Programador
- Cleverific, Inc
Galeria de imagens em destaque
Easily add a self-serve order editing portal that reduces support costs and boosts customer loyalty
With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.
- Let customers make order changes or cancel orders with self-serve order editing
- Order editing for product options, shipping, billing address, pricing, taxes
- Order editing automations to add gifts with purchase or split bundles
- Craft detailed custom orders & enhanced invoicing using draft orders
- Edit orders and send payment requests in one step, recover abandoned carts
- Destaques
- Utilize diretamente no Admin Shopify
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Finalização da compra
- Contas de clientes
- Shopify Flow
- ShipStation
- Oracle NetSuite
- SAP
- Klaviyo
- Order Printer Pro
- Recharge
Categorias
Atualizações de encomendas
Gestão de encomendas
Canais
Automatização do fluxo de trabalho
Preços
Standard
$29 / mês
- 50 order edits, new or draft orders
- 100 order editing automations
- Advanced order editing tools
- Create new orders and draft orders
- Exchange or swap products
- Recover and edit abandoned carts
- Edit orders created by third-party apps
- Standard support
Avaliação gratuita de 14 dia
Growth
$49 / mês
- 100 order edits, new or draft orders
- 200 order editing automations
- Includes all Standard plan features
- Standard support
Avaliação gratuita de 14 dia
Professional
$99 / mês
- 400 order edits, new or draft orders
- 500 order editing automations
- Customer self-serve order editing
- Includes all Growth plan features
- Priority support
Avaliação gratuita de 14 dia
Premium Plus
$299 / mês
- 800 order edits, new or draft orders
- 2,500 order editing automations
- Customer self-serve order editing
- SOC 2 certification
- White glove onboarding and team training
- Includes all Professional plan features
- VIP support
Avaliação gratuita de 14 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (309)
Wonderful app that opens up more editing options than the Shopify standard editing! We work a lot with line item properties and it's great to have a way to edit those on an order. It's also a great way to change an order from Local Pickup to Shipping, if a customer changes their mind.
The customer service is also great. They recently added a requested feature to prevent using the Advanced Mode on Managed Markets orders (short version - not a good idea to use it on those). That will undoubtedly save us, and probably some other merchants, from future headaches.
We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.
We had a complex headless Shopify marketplace need, and Cleverific—especially Andrew—went above and beyond to help us solve it. Not only do they do excellent work, but they’re also incredibly easy to work with. Their transparency in pricing, kindness, and fairness set them apart, making the entire process seamless and stress-free. If I could give 10 stars, I would—it’s a bummer I can only give five! I couldn’t recommend working with them enough.
Thank you so much! It really was a pleasure to work with you and your team to find solutions to your needs. We look forward to working with you directly again in the future!
This functionality should have been built in , but with this app it makes editing orders easy.
Has a setting that refunds edited orders by default, automatically enabled. App in no way lets you know that it will be refunding orders by default. Support was no help as far as cancelling the refund we did not approve. Potentially massive problem, we are currently at the mercy of our customer being willing to pay a second time after receiving everything already.
We're sorry that the default behavior of the app didn't work out for you. While it's been a successful default behavior of our app for nearly 10 years, but we understand your frustration that you didn't feel adequately informed about it. Unfortunately, Shopify doesn't allow refunds to be voided or reversed no matter how soon after the refund is issued. If we could have done such a thing, we absolutely would have. Good luck in your future endeavors.
Assistência
Assistência à aplicação fornecida por Cleverific, Inc.
Ou visite o seu portal de assistênciaRecursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
26 de fevereiro de 2014 · Registo de alterações
Incluído
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