Cleverific Order Editor
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Highlights
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Use directly in Shopify admin
About this app
Launched
February 26, 2014 · Changelog
Languages
English
Categories
Order editingWorks with
Shopify Flow, CheckoutEdit any order detail like price, shipping & tax, or let customers edit their orders on your terms.
With Cleverific Order Editor, easily handle any customer order change like editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Your customers can also make simple changes without contacting support via self-service order editing. Simplify your workflow with a single solution to edit orders, automate orders, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.
- Customer self-service order editing for simple order changes or cancellations
- Edit product options, shipping method, billing address, pricing, taxes and more
- Automations to add gifts with purchase or split bundle/subscription SKUs
- Craft detailed custom orders & enhanced invoicing using draft orders
- Send payment requests, recover abandoned carts
Pricing
14-day free trialStandard
$29/month
- 50 order edits, new/draft orders, or abandoned cart recoveries
- 100 order automations
- Send payment requests
- Standard support
Growth
$49/month
- 100 order edits, new/draft orders, or abandoned cart recoveries
- 200 order automations
- Send payment requests
- Priority support
Professional
$99/month
- 400 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 500 order automations
- Priority support
Premium Plus
$249/month
or $2,689/year and save 10%
- 800 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 2,500 order automations
- Priority support
Standard
$29/month
- 50 order edits, new/draft orders, or abandoned cart recoveries
- 100 order automations
- Send payment requests
- Standard support
Growth
$49/month
- 100 order edits, new/draft orders, or abandoned cart recoveries
- 200 order automations
- Send payment requests
- Priority support
Professional
$99/month
- 400 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 500 order automations
- Priority support
Premium Plus
$249/month
or $2,689/year and save 10%
- 800 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 2,500 order automations
- Priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
295 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to edit orders, manage inventory, and handle special customer requests efficiently. It's ideal for businesses dealing with frequent order changes. The user-friendly interface, reliable performance, and "send payment" feature are highly valued. Merchants also praise the quick and helpful customer service. The app is recognized for effectively resolving operational challenges.
1st top notch support, fast turn around when you need it, but guess what, most of the time you do not even need to reach out to support because it just works :)
I have been using Cleverific Order Editor for the past 5 years and its addressing Shopify Native Edit missing features like editing shipping fees, taxes, and much more. We are able to provide faster turn-around to our customers when changes needed to be done to their orders.
Highly recomemnded :)
We have been using the reviewer for a year or so. Downsides are that it is a little pricey and if you use it after a sale it can double count total sales.
Positives are that it does enable one to modify a draft order much easier than Shopify's particularly clunky process and so it does save quite a bit of time. The interface with Shopify requires you to do an extra refresh for the changes to show up sometimes. Support is available through chat which is not immediate but within 24 hours. If you are often modifying draft orders it is a useful tool
We're really glad to hear that you're happy with your experience using Order Editor! Unfortunately, we're limited on how Shopify handles reports. We would definitely fix this issue if we could, and this is something that we have been working on with Shopify over the years. We do our best to be transparent about this and have a well-written documentation on how to filter out and get accurate reports here: https://help.editorder.net/article/41-how-cancelled-orders-affect-your-shopify-reports. We also offer an editing mode called Quick Mode that allows to save simple edits in place for regular orders and avoid the double reporting issue in Shopify.
We are more than happy to help you filter out the reports to track your store accurately, please feel free to email us at support@editorder.net
Even though they were unable to resolve my issue due to a compatibility issue beyond Order Edit's control I found Laura very helpful and easy to work with. Keep up the good work!
About this app
Launched
February 26, 2014 · Changelog
Languages
English
Categories
Order editingWorks with
Shopify Flow, CheckoutBuilt by Cleverific, Inc
About Cleverific, Inc
4.5 average rating
10 years building apps for the Shopify App Store
27 W Anapamu Street #304, Santa Barbara, CA, 93101, US
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