Cleverific Order Editor

Cleverific Order Editor

Pricing
From $29/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.6 (308)

Easily add a self-serve order editing portal that reduces support costs and boosts customer loyalty

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. more
  • Let customers make order changes or cancel orders with self-serve order editing
  • Order editing for product options, shipping, billing address, pricing, taxes
  • Order editing automations to add gifts with purchase or split bundles
  • Craft detailed custom orders & enhanced invoicing using draft orders
  • Edit orders and send payment requests in one step, recover abandoned carts
Highlights
Use directly in Shopify admin

Languages

English

Works with

Shopify Flow, Checkout, Customer accounts, ShipStation, Oracle NetSuite, SAP, Klaviyo, Order Printer Pro, Recharge

Pricing

Standard

$29 / month

  • 50 order edits, new/draft orders, or abandoned cart recoveries
  • 100 order automations
  • Send payment requests
  • Standard support

14-day free trial

Growth

$49 / month

  • 100 order edits, new/draft orders, or abandoned cart recoveries
  • 200 order automations
  • Send payment requests
  • Priority support

14-day free trial

Professional

$99 / month

  • 400 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 500 order automations
  • Priority support

14-day free trial

Premium Plus

$299 / month

  • 800 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 2,500 order automations
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (308)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to edit orders post-purchase, a feature not natively available on Shopify. It supports various business models and allows for adjustments in order details, item additions or removals, and pricing changes. The integration with Shopify Flow for automation and new features like payment requests and product fulfillment marking are also well-received. Merchants appreciate the reliable performance and the responsive, helpful customer support team that actively uses feedback to enhance the app. This tool is essential for Shopify stores needing advanced order editing capabilities.

November 6, 2024

We're using this app for years and we're very happy with it.
When we havea problem, the customer service answer quickly and give a good solution directly. We recommend this app to edit order in Shopify.

Plaque deces
France
About 4 years using the app
November 22, 2024

We've used this app for years and it is tried and true. When a rare issue does come up, their support is quick and responsive. I definitely recommend it!

ThirdLove
United States
Almost 8 years using the app
November 20, 2024

App works great. Very satisfied with this app. Customer support was very helpful and quick. Laura helped us fix our issues and followed up to check on us as well.

Highly recommend this app.

Surf Line Hawaii
United States
Over 6 years using the app

Support

App support provided by Cleverific Order Editor.

Developer

Cleverific, Inc

27 W Anapamu Street #304, Santa Barbara, CA, 93101, US

Launched

February 26, 2014 · Changelog

More apps like this

4.6 out of 5 stars 199 total reviews Free trial available
Let customers edit, cancel and reorder orders instantly
4.6 out of 5 stars 1934 total reviews Free plan available
Offer great service with AI chat bots, live chat, and helpdesk
4.3 out of 5 stars 706 total reviews Free trial available
Support made simple and scalable.

Want to add an app?

Try Shopify free for 3 days