Edit Order by Cleverific

Edit Order by Cleverific

From $29/month. 14-day free trial.
Rating (4.5)
Reviews

Highlights

Speed tested
  • Low impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

February 26, 2014 · Changelog

Languages

English

Categories

Order editing

Fits seamlessly into

Shopify Flow

Complete order editing, self-service order changes & automation for a 5-star customer experience

When order issues happen, like out-of-stock products, customer order change requests, or backorder issues, Edit Order by Cleverific gives your customers and customer service team the power to solve order changes. Shopify’s built-in order editing doesn’t always cut it, so use this all-in-one order solutions app with customer self-service, advanced order edits, and automations to increase sales and build loyalty. Deliver the best possible customer experience and streamline your order management.

When order issues happen, like out-of-stock products, customer order change requests, or backorder issues, Edit Order by Cleverific gives your customers and customer service team the power to solve order changes. Shopify’s built-in order editing doesn’t always cut it, so use this all-in-one order solutions app with customer self-service, advanced order edits, and automations to increase sales and build loyalty. Deliver the best possible customer experience and streamline your order management. more
  • Use Advanced Mode to make the full range of order changes your customer needs
  • Coming soon, let your customers make quick order changes on their own time 24/7
  • Expand bundle & subscription SKUs into individual components for fast fulfilling
  • Automate your Gift with Purchase strategy based on custom logic to boost loyalty
  • Increase sales with payment requests, abandoned cart recoveries & more

Pricing

14-day free trial

Standard

$29/month

  • 50 Abandoned Cart Recoveries
  • Unlimited order & draft order edits
  • Charge for increases with payment requests
  • Standard support

Growth

$49/month

  • 100 Abandoned Cart Recoveries
  • Unlimited order & draft order edits
  • Charge for increases with payment requests
  • Priority support

Professional

$99/month

  • 500 order automations with Shopify Flow
  • 400 Abandoned Cart Recoveries
  • Priority support
  • Unlimited order edits
  • Unlimited payment requests

Premium Plus

$249/month

or $2,689/year and save 10%

  • 5000 order automations with Shopify Flow
  • 1000 Abandoned Cart Recoveries
  • Priority support
  • Unlimited order edits
  • Unlimited payment requests

Standard

$29/month

  • 50 Abandoned Cart Recoveries
  • Unlimited order & draft order edits
  • Charge for increases with payment requests
  • Standard support

Growth

$49/month

  • 100 Abandoned Cart Recoveries
  • Unlimited order & draft order edits
  • Charge for increases with payment requests
  • Priority support

Professional

$99/month

  • 500 order automations with Shopify Flow
  • 400 Abandoned Cart Recoveries
  • Priority support
  • Unlimited order edits
  • Unlimited payment requests

Premium Plus

$249/month

or $2,689/year and save 10%

  • 5000 order automations with Shopify Flow
  • 1000 Abandoned Cart Recoveries
  • Priority support
  • Unlimited order edits
  • Unlimited payment requests

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

283 reviews
Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited January 12, 2023

Have tried Edit Order out, and we are eagerly awaiting the rollout of Customer Portal. Hope to be kept in the loop.

WTF Notebooks
New Zealand
Time spent using app: 17 minutes
Cleverific, Inc replied January 12, 2023

Thank you for your honest feedback. We’re sorry our messaging around Customer Portal wasn’t clearer and that we didn’t have an opportunity to help you before this review.
Customer Portal has been in private beta and is currently rolling out to merchants. We’re staging the release into small groups to ensure quality and support.
We are more than happy to refund you for your subscription charge and would love to offer you a new free trial, please email us at support@editorder.net.

December 19, 2022

I don't know what we would do without this app. It solved so many problems relating to editing orders and it couldn't be easier or more comprehensive. I highly recommend it.

JAMIEshow Dolls USA
United States
Time spent using app: About 1 month
November 24, 2022

Cleverific has become the bedrock of our business operations since we migrated to Shopify. Dealing with Laura, Andrew and the team has been the biggest joy. Nothing is too much trouble and work gets done quickly, accurately and most importantly with a CAN DO attitude. I honestly don't think we would be on Shopify if not for Cleverific due to the complexity of our business processing and how easy things have been made thanks to Edit Order by Cleverific. I only wish the team was in the UK so I could take them our often to thank them in person! Thank you!!! Sincerely. Ivanna

The Cornish Bed Company
United Kingdom
Time spent using app: 8 months

About this app

Launched

February 26, 2014 · Changelog

Languages

English

Categories

Order editing

Fits seamlessly into

Shopify Flow

Built by Cleverific, Inc

About Cleverific, Inc

4.5 average rating

9 years building apps for the Shopify App Store

Support

Send a message

1-805-749-2162

support@editorder.net

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