Edit Order by Cleverific

Edit Order by Cleverific

by Cleverific, Inc

Edit customer orders & send payment requests in Shopify

4.4 of 5 stars(233 reviews)

Simple, flexible order editing

With Edit Order, easily change customer shipping or billing info, adjust pricing, add or remove SKU's and line items on any customer order.

Send payment requests

Immediately send your customer a payment request when you add to an order, upgrade shipping or exchange an item for a more expensive one.

Unlimited draft order edits

Add line item or cart properties for custom engravings, monograms, exact weight, custom handling, delivery notes and more to draft orders.


About Edit Order by Cleverific

Do your customers need to change the size, color, or quantity of their order, add another product to their order, or exchange a product?

With Edit Order, you can do this and so much more, change shipping speed or shipping address, charge for additional amounts owed, change customization like embroidery or monograms, and place a custom order with special pricing and so much more.

You chose Shopify for your business because it’s so easy to use, fast to set up, and it’s the best ecommerce platform out there (we get it, we’ve worked with just about all of them!). While Shopify helps you get the sale, here’s some of the many ways that Edit Order can help you respond to your customers’ requests quickly and with flexibility so you can move on to developing more repeat customers without breaking a sweat.

“We have dozens of orders every day where the customer entered the wrong size, color, quantity, or even want to switch products… There is no built-in functionality to edit orders in Shopify. The Edit Order app is the best solution available” - Screaming Owl

Charge Customers for an Additional Amount Owed

Our Payment Requests feature lets you request an additional payment from your customers directly through your secure online store with just two clicks! No setup required. Accept payment right away when you add to an order, upgrade shipping, or exchange for a more expensive item.

Exact Sales Tax Calculations

Our tax tables and tax calculations exactly match Shopify’s. When you create a new order or change a shipping address, we ensure that your order’s sales taxes are updated in real time and are 100% accurate.

Responsive Customer Service

Don’t put your business at risk! With Edit Order, customer support is handled directly by the co-founders and lead developer so you can rest assured that your customers’ orders are in the best hands.

How Does Edit Order Work?

When you edit an order, Edit Order does a “save as” with your edits by canceling the original order and applying the original payment to the newly edited version of the order. This ensures that there’s a clear papertrail of the order at all times.

Featured in FORBES as one of the "first 10 Shopify Apps You Must Install" and the only edit order app to be featured by Shopify.

Try Edit Order today, FREE for 14 days

With zero setup required, you can install Edit Order and be done servicing your customer’s order in less than 3 minutes.

30 day 100% Money Back Guarantee

If for any reason you’re not satisfied with Edit Order, simply email us during your first 30 days and we’ll refund your money.

About Us

Edit Order is made by Cleverific, Inc. We are a small team located in sunny Santa Barbara, California. Our apps and expertise help merchants grow on Shopify.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

Standard Plan

$29/month

  • Unlimited Order & Draft Order Edits

  • Charge for Increases with Payment Requests

  • Responsive Customer Service

  • 30-day 100% Money-back Guarantee

Premium Plan

$59/month

  • Priority Customer Service

  • White Glove Onboarding

  • New Hire & Team Training

  • All Standard Plan Features

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
Based on 233 reviews

  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
    (7)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (8)
  • 1 of 5 stars
    10% of ratings are 1 stars

Most recent reviews

BikeSmart.Inc

Edit Order has actually saved many of our sales from being lost, by providing a service that is not native to Shopify, being able to edit an order after a customer had made it.

You can invoice customers and have them pay on their own, which protects us in California, from chargebacks, instead of manually entering a customer's credit card. The logic in the app is flawless, and works exactly as you would expect it to, and has features you wouldn't even consider as necessary (but trust me, they are!).

Just an overall great app.

NS BIKES

We use this app almost every hour! If a customer wants to change the color of what they order, you don't have to refund them completely, then re-charge them (which is not cool since refunds can take up to 10 days to post).

There isn't a single other app we use (and we use a fair amount of apps) that have been as useful as this app.

The reporting payments are a bit of a headache for now, but I know this is more of a limitation in Shopify, and once able to, the developers of this app will have it changed quickly. They're really on top of everything!

Creme Cycles

This app is a must-have!

They have a great help section with everything you could need to know laid out in front of you. If you can't figure something out, their support team is always very quick to help.

I don't know how we could even use Shopify without this app, it's been a lifesaver!