Editify ‑ Order Editor , 20 reseñas

Calificación general
4,1
Recuentos por nivel de calificación
  • El 60% de las calificaciones son de 5 estrellas
    12
  • El 20% de las calificaciones son de 4 estrellas
    4
  • El 5% de las calificaciones son de 3 estrellas
    1
  • El 5% de las calificaciones son de 2 estrellas
    1
  • El 10% de las calificaciones son de 1 estrellas
    2
28 de marzo de 2024

I am unable to backdate my orders and I am unable to edit my billing address! I saw that a purchase of the more expensive plan is required to actually see any backdate orders.

spaspecialized
Malasia
20 días usando la aplicación
29 de febrero de 2024

Starter plan does not allow to backdate orders without the billing address and you are unable to edit the billing address without the more expensive plan. So unless I pay for the more expensive plan without the free trial, I'm unable to even see if the app works. Very sneaky.

sapinca.lt
Lituania
Alrededor de 1 hora usando la aplicación
Shopvana respondió 1 de marzo de 2024

Hi, We apologize for the free trial oversight, and thanks for bringing this to our attention. I think what happened is you got a free trial on the basic plan and then the pro plan counted that as your free trial. We understand the importance of experiencing the full capabilities of our service. To rectify this, we’ve granted you complimentary upgraded access, allowing you to explore and utilize the backdating feature and add a billing address without any cost. Thank you for your patience and understanding.

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