Editify Order Editing & Upsell

This app has cut down on a significant amount of unnecessary customer service time by allowing our customers to edit their own orders post-sale. We have had multiple occasions where the customer has decided they wanted to increase their purchase and add products and were able to do so because of Editify.

This app does exactly what I need it to do! We use a separate POS in our store on are too busy on the weekends to scan items in Shopify so on Mondays I manually add all the orders from the weekends and back date them. Editify does it perfectly! And the support is excellent! I had a question and Alberto scheduled a video call with me immediately to walk me through what I needed to do.

This app is my secret weapon. We sell a few products that include a lot of sub-components and bundles. Edity allows us to have a consistent customer experience while juggling orders on the backend.