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Mike helped a lot great customer service and responsive. I needed technical help and he tried his best to resolve my issue. thanks
Thanks for the feedback, we are here to support you anytime needed.
the automated did not work, going to loox. sucks sucks uscksu sucscksuckscuksucksucksucksucsslcskucskcus
Sorry for the bad experience, we noticed you installed the app recently and never reached out for help, please contact us on support@editorify.com and describe the issue in details, so we can help you with it.
Thanks,
Tommy
This app is a great review app and its easy to use. Also, it looks great on our website. If you need a review app I highly suggest using this one.
One more thing the customer service is outstanding. Big win all around.
Wasted my time downloaed for free plan, watched all vids but nothing works on aliexpress when i press the import button
Sorry for the bad experience, we notice you never contact us about this issue, let us help you with it, we already sent you an email, please check.
You can also contact directly on https://ask.editorify.com/form
Thank you
DO NOT WASTE YOUR MONEY ON THIS. IMPORT AND MANUAL INPUT DOESN'T WORK. NEEDS MORE IMPROVEMENTS. CAN'T EVEN UNDERSTAND THE GUY IN THE VIDEO.
Sorry for your bad experience, you installed the app today, emailed us for help
We replied within a few minutes and asked for you to invite us, so we can check the issue, we didn't get any response. we also tried to contact you via the chat option you are offering on your website, with no luck.
We will go ahead and ask Shopify to refund you, sorry that it didn't work out for you.
1, the import video function is not what I want. I try import from aliexpress , but it just embed the video URL(actually from taobao.com), but this url I am not able open it. 2, better have a full function free plan. 1 day is enough. let consumer know what's the function is.
A very bad application that shows its logo above product reviews. So cheap act. I don't like this app
Sorry for the bad experience, the badge Editorify logo appear only for free users, you can upgrade to any of our paid plan and it will be turned off. i believe that most of the reviews app today that does have free plan have similar badge logo. let us know if we can help you with anything else.
If you are looking for the feature of importing product video in the free plan then do not waste your time.
Sorry for your bad experience, it is clearly mentioned on our pricing page that import video functionality is available only on the paid plan https://d.pr/i/mqpIgB
I was unhappy with my experience with the app and they reached out to me in minutes to try to troubleshoot this. I appreciate their concern and care for customers. I cannot speak to the quality of the app because I already found another alternative, but I can say the developer really does care.