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CHARGES YOU FOR ANY REVIEWS TO BE POSTED EVEN WITH FREE PLAN
Thank you for your feedback. Upon double-checking, no charges were made to your store. i believe you got confused with another app or with Shopify monthly fees.
Additionally, you can email us the invoice for review. If any errors are found, a full refund will be issued.
Note: The automatic approval of new customer reviews in your Editorify settings is currently disabled in your store. -> https://cln.sh/rXVj2G3n
To have your reviews approved automatically, activate this feature in the Editorify dashboard under general settings. If you need assistance with this process, feel free to ask for help.
When I test the writing of a review and I want to select 4 stars, they remain grey and do not become yellow.
Jean, I just left a 4 stars review in your store and all went fine. check the video I recorded for you https://www.loom.com/share/b9bf773c9ac14b718ddcbf9f846bd743
I would suggest to clear cookies/cache and try again.
Let us know if you still face issue.
The free features you provide are meaningless! The free version is in the trial phase, at least 14 days of trial, all functions should be open. To test whether there is a problem, the key is whether the loading speed is displayed at the same time as the other content on the page or gradually displayed. This is very important), just to limit the number of imported products and the number of comments for each product, especially the developer’s logo cannot be added. If we are not satisfied with the trial, there will be no big deal. The premium version is expensive, and it is recommended not to exceed $5 (after all, the functions are relatively small), which is beneficial to the development of your business.