Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import and manage product reviews from various platforms, boosting sales by enhancing customer trust. Additional features like video and image downloading are valued. The customer service is praised for its prompt and effective responses. The app integrates well with Shopify and other themes, even offering custom coding assistance. However, some merchants wish for more reviews under the free plan.

May 4, 2020

Great App, Great customer service, I have been using it for 8 months now. Very easy to use and great support team. They always solve any issues and are very prompt with service.
definitely recommend!!

ChicShines
Canada
Almost 2 years using the app
November 24, 2022

this app raised my sales a lot, team always help with all questions, thank you so much, keep up developing your app

AYA Sacred Wear
Indonesia
Almost 2 years using the app
importify limited replied November 24, 2022

Thanks for the review, we are always here to support you.

Edited August 17, 2021

The customer service response is very quick. Mike is a good support role in this procedure. Thank you. I recommend this APP.

oraimo Kenya
Kenya
Almost 2 years using the app
June 4, 2020

Been using this app for over a year and they are the best for the price plus I add a issue that I need to custom an I explain if they can do what I want are I got to hit the theme keener up an they fix it in less than 5 mins amazing service use them you won’t regret it.

10 TWENTY 2
United States
Almost 2 years using the app
importify limited replied June 4, 2020

Thanks for the feedback, and glad i could help you with your requests.

October 14, 2020

Customer Support is great! Thank you Mike for helping our store get our reviews even in advanced pages templates!

Shelter Eyewear
United States
Over 1 year using the app
September 9, 2020

Ran into an issue with the App so contacted support - they went above and beyond and solved my problem within an hour of my message. I am so impressed and appreciative of the efforts to give great customer service. Overall I highly recommend the app.

Colour Your Life Club
United Kingdom
Over 1 year using the app
importify limited replied September 9, 2020

Thanks for the feedback, glad we could help you and happy to have you with us.

February 2, 2021

Excellent customer service! Received immediate answer to my question and resolved my issue quickly. Definitely recommend!

Three Arrows Co.
United States
Over 1 year using the app
importify limited replied February 2, 2021

Thank you for the 5 stars review🙏 Our support team is always here to help you 24/7😎

November 27, 2019

Très bonne application et le service client est parfait. Il m'ont répondu en moins d'une minute et ils ont pris le contrôle de mon site pour apporter des modifications que je n'arrivais pas à faire.
Je recommande.

Genius Hornet™
France
Over 1 year using the app
importify limited replied November 27, 2019

Merci pour les commentaires, la satisfaction du client est au top

February 18, 2021

Initially i was torn between which product review app to use. I tried a few and am I glad i stuck with Editorify, it is so easy and straight forward i love how it looks and gives you the option to upload videos too. I had a few technical issues when importing the video and so I messaged help desk and i immediately got it resolved. Absolutley awsome service, for anybody looking for an amazing comfortable product review app with incredible customer care, look no further! Thank you Mike!

YOTOX
Spain
Over 1 year using the app
September 20, 2019

Great app that works with my theme. very easy to use, affordable and support is fast and very helpful

House of Stylez Apparel
United States
Over 1 year using the app