Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import and manage product reviews from various platforms, boosting sales by enhancing customer trust. Additional features like video and image downloading are valued. The customer service is praised for its prompt and effective responses. The app integrates well with Shopify and other themes, even offering custom coding assistance. However, some merchants wish for more reviews under the free plan.

January 24, 2021

I really like this app, it makes your store more credible. However, you cannot import from Alibaba. The great thing is if you get stuck, they will help you with it and their response time is fast.

SilkN'Smooth Skin
Canada
2 months using the app
August 31, 2019

Easy to install and relatively simply to use. Had a few teething issues but really impressed with how quickly they were rectified.

Allows you to select and amend the reviews and once you import they are on the product straight away. No need to do anything else.

Only critique though is it would be better if you could quickly filter by rating so you don't have to keep scrawling through, but other than that, happy so far.

Bella Grace Fashion
United Kingdom
About 1 month using the app
importify limited replied August 31, 2019

Thanks for the feedback, you can easily filter by rating from the Editorify dashboard & from the Extension, check the video and let us know if you need any help with the process. https://ask.editorify.com/article/show/87149-how-to-use-the-filter-blacklist-feature

April 1, 2020

This app is great! However, I need to uninstall it as I have migrated to Modalyst. And this app cannot import reviews from there.

LeisureField
Philippines
17 days using the app
Edited January 16, 2020

App is a little bit hard to use and not exactly what I need for my shopify. Their customer service is top notch with quick replies.

trimino-shop
United States
2 days using the app
March 4, 2020

t is a good app, and I was most impressed with the support for the app, the support is fast and SUPERB! In the end I mostly wanted to use it to import videos and you cannot download the videos like a file, only as a link and therefor I cancelled my subscription. But I get a 100% refund and I fully recommend this app for importing reviews and images. You can also change the reviews and make a selection of reviews based on certain criteria. Conclusion: good app, but best support!

Confianta
Netherlands
2 days using the app
January 22, 2022

Mike helped a lot great customer service and responsive. I needed technical help and he tried his best to resolve my issue. thanks

Amal Armani
Australia
About 18 hours using the app
importify limited replied January 22, 2022

Thanks for the feedback, we are here to support you anytime needed.

May 13, 2021

1, the import video function is not what I want. I try import from aliexpress , but it just embed the video URL(actually from taobao.com), but this url I am not able open it. 2, better have a full function free plan. 1 day is enough. let consumer know what's the function is.

Bonasee
China
34 minutes using the app
Edited January 24, 2023

I was unhappy with my experience with the app and they reached out to me in minutes to try to troubleshoot this. I appreciate their concern and care for customers. I cannot speak to the quality of the app because I already found another alternative, but I can say the developer really does care.

mystikwhale
United States
3 minutes using the app