by edrone

First eCRM for e-commerce

1.4 of 5 stars(2 reviews)

Customer view

This is a detailed view of a unique customer, with social media data and purchase history.

Account overview

Detailed overview of the account, purchasing stats are shown in your mission control view.

Marketing Automation scripts

Marketing Automation section of your account where you can create fully customisable scenarios for your customers.

About edrone

What is edrone?

edrone is the first eCRM system designed for e-stores. KNOWING and ENGAGING are the two pillars of edrone. The system automatically collects and analyses data about user behaviour in the e-store and creates personalized and tailored messages to increase sales and CLV.

edrone innovation involves the use of Social CRM and the machine learning technology. Our advantages are: rapid deployment, ease of use and ready-made scenarios, which allows using edrone as soon as the first day of the test period. Carts recovery, dynamic newsletter and product recommendations are just some of the capabilities of our system.

Product Notifications

That allow you to communicate with the client in real-time and displaying content based on what the user is doing at the moment in our store, what products they browse. Learn more about push notifications, that enable you to reach more of the users visiting your online store. Make your customers receive personalized messages tailored to their needs, and thereby greatly increase your open rate.

Dynamic Newsletter

Where you can fully personalize your offers to your customers by displaying their bestsellers or recently viewed products by the customer.

After Sale

  • A personalized message sent after the purchase by the visitor.
  • Cross-Selling involves the sale of complementary products to the purchased product.
  • Recover Abandoned Carts by sending visitors to your online store.
  • Product Recommendations are based on AI, edrone learns and selects the products that it sends to the online shop.

Exit Pop-Ups

That encourage you to leave an e-mail address appear when the customer leaves the "working screen" as if they want to close the store page. This is only part of the available functionality of the system.

Wishlist Notifications

If a product is not available in your store at a given time, the customer can sign up to a waiting list by clicking on one button. When the product appears in your store, we will inform the customer that the product is available.

Transactional eCommerce Emails

React to customers’ behaviors in real time – such as viewed products or abandoned carts – and engage your clients. The tools available to marketers are becoming more sophisticated. As a result, the customers are more satisfied, because instead of unsolicited mass e-mail, they receive messages that they may relate to and which are of interest to them.

Product Recommendations

Learn what the phrase segment of one means and how you can use that knowledge in order to assist communication with your customers. Send newsletters precisely customized to their needs. Personalized recommendations are based on customer behavior.

Integrates with

  • MailChimp

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Free to install

depends on emails and orders per month

1.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    50% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    50% of ratings are 1 stars

Most recent reviews


Po prostu nie działa. Edrone nie pomaga we wdrożeniu i unika kontaktu. Jak zamierzasz przejść na shopify to nie licz ze edrone będzie tutaj działał.


The system is definitely a good investment. We noticed the % in growth in sales from the first days of using edrone.
Send shopping cart recommendations instead of sending spam which kills your database is reasonable. We're collecting data right after swift integration and without the tedious setting up of scorings and funnels and so on. Newsletters are personalized with photos of products plus dynamic marketing automation messages are going out like hot cakes right now. I definitely recommend it!