Ego Subscriptions App
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The Ego team went above and beyond in supporting specific customizations required. They're quick to respond and willing to help every step of the way.
I had a few issues regarding pausing and skipping subscriptions but the Ego team responded within minutes and helped take care of my issue. Lulla was especially helpful, explaining the issue and guiding me to our intended solution.
The smart retry feature saved a ton of failed payments for my store, which means more revenue without any extra work from me.
The app doesn't work at all, and the team is not answering your questions
The customer service team is highly professional, and Emily in particular provided exceptionally patient and attentive service.
Ego Subscriptions made it very easy for me to offer recurring orders. Customers understand the options right away and enjoy the flexibility. It quickly became one of the most useful features in my store.
The customer portal is simple and intuitive for shoppers.
The analytics dashboard is clear and helpful. I can easily understand subscriber patterns and plan inventory better.
Quick support and endless customization options - they really make the app fit your store. Very happy
The team handled all the custom requests I had, and everything turned out exactly the way I wanted. Good team and app