Ekata Pro Insight

Ekata Pro Insight

by Ekata

Identity review tool to assess risk and fight fraud globally

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Increased productivity

Seamless integration to Pro Insight from Shopify to help businesses keep manual review queues down and spend less time per review.

Fight fraud

Leverage the power of machine learning to view top risk signals, catch discrepancies, and quickly catch fraud to eliminate potential losses.

Improve customer satisfaction

Reduce false-positive rates and improve overall customer experience by approving good transactions faster.


About Ekata Pro Insight

Pro Insight Identity Review:

Pro Insight empowers manual review teams to make faster and more accurate identity fraud decisions on a global scale. Get the full picture of an identity behind a transaction in a single view. Pro Insight is tailored for manual review agents to highlight the critical data points to simplify complex fraud decisions.

Automatically provide identity details and receive critical insights to give manual review agents the ability to determine the level of risk for any transaction - directly from a single click within the Shopify platform to Pro Insight.

Features:

  • Identity Risk Score: Get a quick first view of a transaction with our global Identity Risk Score powered by real-time global data, machine learning, and network insights.
  • Positive & Negative Signals: Get an in-depth look inside the Identity Risk Score with positive and negative signals, weighted by impact.
  • Deep Dives: Dive deeper into an individual data point to find additional information such as associated people, address history, alternate phone numbers, and more.
  • Network Risk: Understand how a customer’s identity elements are interacting online in real-time, such as “phone seen in 15 transactions in the last 24 hours.”
  • Distance Calculation Map: User an interactive map for a visual picture of distances between inputs to build a better story of potential risk.

How it works:

  1. Within your Shopify orders page, click on “More actions” dropdown to see additional options.
  2. Click “Review with Pro Insight”.
  3. Confirm the order details to review the transaction in Pro Insight.
  4. Identity data is automatically pulled from Shopify and submitted into Pro Insight for review.

Disclaimer:

User (or, “Merchant”) acknowledges that use of the services through this application made available on Shopify is subject to the terms and conditions of the agreement between User and Ekata, Inc.

Integrates with

  • Ekata Pro Insight

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Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Free to install. Additional charges may apply.

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