Ekoma: Loyalty, Referrals, VIP

Grow your business with points, referral and VIP programs

Free plan available. 14-day free trial.

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars

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1 - 10 of 65 reviews

Roja Dove Haute Parfumerie

Location United Kingdom
Time spent using app About 2 months

We are looking to change our rewards platform, and this so far is wonderful. The owner is very open to suggestions and ways of improving. Thank you very much (so far!) :)

Supernova Salon

Location Canada
Time spent using app 14 days

Super feature packed for an app at this price level. One of the only loyalty programs that supports VIP tiers out of the box. Lots of styling options and slick looking widget functionality. Birthday, Referrals, Free Gifts, Coupons all work out of the box. Questions were ansered promptly in the chat support windows(by the app developer no less). Overall super happy with it.

Developer reply

April 27, 2022

Thank you very much for the kind review!

La boite à boucles

Location France
Time spent using app 6 days

Super application! Elle n'apparaissait pas sur ma boutique au début mais cela a été résolu très rapidement.

RAAW By Trice

Location Denmark
Time spent using app About 2 months

Crappy app. Never had a response from the customerservice. App never works a full day, always offline and gone from the webshop. Would be amazing if it worked, but it doesn't.

Developer reply

February 21, 2022

I'm sorry about your experience. We've had a couple of small downtimes in mid-January indeed but the problem has been resolved and I am constantly working on improving the platform.

Shared Wardrobe Store

Location New Zealand
Time spent using app 2 months

I would recommend avoiding the app - in general it seems like a good idea but it’s nothing but nightmares and the customer service would much rather tell you how entrepreneurial they are than help you. I received 59 Duplicate emails from the company in the space of 3 days - that doesn’t include all of the other emails from them.

Developer reply

January 18, 2022

I am very sorry about this poor experience. I'm glad we found a way to fix it and that Ekoma can keep bringing value to your customers.

Pause Well-Aging

Location United States
Time spent using app 5 months

We have just launched this app on our storefront so we need to see how it functions in real time a bit more but it seems to be great so far! The app creator is so helpful which is a blessing !! We liked that this app has ALL the functions available (aka loyalty, referral and VIP) so we don't have to manage all of these separately! Very excited to see how this performs. Will update later!

Slayy Cosmetics

Location United States
Time spent using app 13 days

very nice integration I had downgraded from the price of $149 to $29 a month you can't beat that plus it does way more then my other loyalty program did I can have way more customization and vip tiers than my last u could only so much and then so I'm very happy only down fall is importing my customers point list.

Pluviah

Location United States
Time spent using app About 1 month

I think it's quite complete for the price you pay, its great you can customize many parts. It would be amazing if you can consider including these requests:
1. Include a coupon with shipping percentage discount, where we can select how much discount will be given.
2. Points may expire after x days
3. Expand VIP tier criteria to include an optional time condition, something like this: Points (or whatever) earned When your customers earn between x and y points (optionally: within the last z days), more or less like airlines status.
Thanks for this amazing app!

Z Natural Foods

Location United States
Time spent using app 10 months

Our customers love Ekoma as much as we do. It's a great way to build loyalty and keep customers coming back to make additional purchases. It is simple for our customers to use and simple for our customer service team to manage. The support is also top-notch, and I highly recommend this app to any store owner. We use Ekoma for both of our stores, and I can't imagine having a store and not using it.

Alea Shop

Location Italy
Time spent using app Over 1 year

App molto funzionale, interfaccia semplice ed intuitiva e si integra bene con shopify. Yoann è molto gentile nell'assistenza. Consigliata

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