Electric Creations

I have recently put this app on my store and have multiple Hoodie and Shirt designs on it. Unfortunately, I may have to uninstall this app due to the poor communication on fulfillment and shipping. I ordered a sweatshirt I designed at the beginning of the month and after multiple attempts to get a status of my order I got no response until I contacted Shopify to complain. It has been almost 20 days and my tracking shows my sweatshirt is still in CHINA! I wish I knew this before I went crazy designing with this app!

i bought from my store order#1826956247174..i bought it on nov4th and now it is dec10th..i never received the product...please help me get my order...please i beg..i want my hoodies.. i love your app..i just need better service...please help me get order#1826956247174...poeticcolors.ca

This was my first order, (Thankfuly i place it my self.) but as the sell i accidently changed the tag and the vender, BIG MISTAKE, afterwards i didn't know what to do so i panic and refunded the order to myself. but once i figured out the problem fixed it, guess who came trough Electric Creation. the socks look amazing. you will be my top product. my site is build around you guys. please check me out and reach out to me, amazing just amazing

Nope! You’re just not ready yet. I liked the potential of the products so much that I ignored:
The lack of design file size requirements
The missing upload button to the shoe totes
The missing LED shoe options after adding to my store
The fleeting instructions for products designs/limited design flexibility
An inability to see the whole work area or precisely align opposing sleeves
Uninspired mockups…
But when I feel my way through all of that only to find no size chart or fabric details in the product descriptions, that’s a deal breaker. It is a recipe for exchanges and customer service hassles. I get leaning by doing, but my store is not here to be a training ground for your improvement. You're here to help me grow my shop. I work too hard to get my customers. Look at others in the business and learn the basics from that.

You guys are doing a great job keep up the good work, waiting for the new updates to be fixed, and what about the LED shoes?

Hi, your front end design is too wide for my store set up. is this something you could look into. Also could you add a link to a help guide on your app.

This is the millennium and long awaited app, daily update of new products, great prices and inspiring support. This developer is such and inspiration. I definitely want his team to get another website done for me. I'll be back to update this review to 10*. Great work here Sir. Highly recommended for download.

Communication is horrible. Apparently they had an LED shortage and I had to hear from my customer. Why didn't they email us directly?

Thanks for your help in getting your app and products connected to my store. Its has enhanced sales and my customers are excited about the ability to upload their own image. I wished the rest of the site gave me the support that I have received from Electric Creations. I highly recommend this APP

I've just loaded up the app so I haven't used the products (far more likely to simply uninstall it). There's a real lack of detail and a sloppiness that's unlikely to fill anyone with confidence. For example, two different support email addresses in different places (a reviewer pointed out last month that the 'electricstyles.com' doesn’t work, yet it's still up. Incidentally, the one five-star review on here is from ‘electric styles’ - that’s some coincidence...)

The only way to find any detail about a product is to load one into my store, and then there's not enough to know what I’d be selling (t-shirts don't have size charts), there are typos in the descriptions that get pulled with the products (e.g. "We then individually hand sewn together") there's a total absence of any supporting policies or information, nothing about graphic DPI or whether to submit in RGB/CMYK etc.

This looks like something in an early test phase rather than go live. A glowing review that doesn’t look real and comes from the same name as the previous name of this company goes right to the integrity of those behind this app.