Avis (32)
Affiner
-
Par note
Very sad that this isn't working anymore. It worked for a couple of months, then became very glitchy and then completely stopped working. They changed their format and for some reason it wont sync. Really wasted a lot of time trying to make it work. I reached out a few times for help and no response. Also, still being charged. Do not waste your time.
Hello there,
Thank you for taking the time to leave feedback!
We're very sorry to know that you faced an issue with our Event Calendar app.
One of our support agents got in contact with you on June 21, however, we haven't received your response. Nevertheless, we will do our best to make things right for you.
We just sent you another email, please check your inbox. Rest assured that we'll do our best to help you out.
Best wishes,
Okay, hear me out this app is great and it has good intentions, BUT I had to delete it after having it for 2 hours. After 2 hours of inputting half of my events I started to notice the start and end times started to change on already saved events that were completed.
When I go back in to edit them I fix the dates again and click save and it doesn't save! After talking with their help chat line for 20 mins the end time that wasn't showing up before magically reappeared!! I decided to give the app a second chance and upload more dates and then scroll back up to the top of my events that I already saved and checked are now not showing end times..... Completely frustrated that I just wasted 2 hours on this. I will be deleting this app and trying a different one. Hopefully they can fix this glitch, so it doesn't do this to someone else...
=[
Hello,
Thank you for your review. We appreciate your feedback and we're very sorry to know that you faced an issue with our app.
One of our support agents got in contact with you to address the glitch you encountered. We’re committed to providing excellent service and we will do our best to make things right for you.
I hope there’s another chance where you can try us again!
Best wishes,
Don't ya just love this whole app system on Shopify? Things are AMAZING - until they're not. I had a different program "break" last week - that killed my sales for 24 hours. I have used this calendar for a year on www.sewing.school - and it's been FABULOUS. My people love it. Until today. I spent 10 hours (on a Sunday) working on the calendar for the next 3 months. It was GORGEOUS - I edited some things, changed some colors, added 15 new items (which also means adding 15 products and 15 courses that all need to play nice together with the Calendar link) ... I BUILT A THING OF BEAUTY YESTERDAY. I put out emails, posted in social media - basically went out to promote to about 50,000 people.... and then.... Then today, BOOOOM. Everything I touched yesterday is GONE! Including edits on existing entries. I reached out to support. Crickets so far. I'm sooooo beyond bummed. And before anyone asks... yes... I saved my work many dozens of times yesterday. It looked good last night. Waiting to hear back.
Hello Sally,
Thank you for your feedback about our Event Calendar app!
We are deeply sorry to hear that you've encountered such an issue, and we totally understand how frustrating this situation might be. We value each of our customers, and your time is really important to us. Please accept our apologies for all the trouble.
As we can see, our Support Team representative already reached out to you and provided the necessary assistance. In case you need any further help, please write to us back, we will be delighted to address your concerns.
Thank you for sticking with us!
Sincerely yours,
I really wanted to like this app, as I need it for my travel business, but the calendar is glitchy, slows down webpage loading dramatically and the developer doesn't reply to emails. Shame....