Google Reviews by Elfsight , 25 recensioner

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
    22
  • 4 % av omdömena har 4 stjärnor
    1
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 8 % av omdömena har 1 stjärnor
    2
Redigerat 20 juli 2023

This app has zero customer support. I've emailed them maybe 5-6 times and have received no reply (I checked my junk folder).

Idk how they have 4.9 stars but my experience is 1 star considering I paid $60, it won't work, and there is no support.

Edit: They have figured out their email issue, contacted me, and got the app set up and running with proper sizing on mobile and desktop. Thank you, review modified from 1 to 4 stars.

Happy Hydro
USA
Ungefär en månad användning av appen
Elfsight svarade 6 juli 2023

Hello there,

Thank you for taking the time to share your feedback!

We are terribly sorry to hear about your negative experience with our service. Providing a great user experience is our top priority, and we're sorry for not meeting your expectations this time.

​Our support team has reached out to you, but unfortunately, it seems that our emails don't come through.
​
One of our agents have messaged you through the chat on your website as well. Please check your inbox to see if you received their message. Rest assured that our support team will do their best to rectify this upsetting situation.

Best regards,
Elfsight

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